Living Direct Reviews

3.2

58% would recommend to a friend

(23 total reviews)

Rick Lundbom

68% approve of CEO

33% positive business outlook

Living Direct has an employee rating of 3.2 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Living Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

23 reviews
2.0
27 Jul 2013
Recommend
CEO approval
Business outlook

Pros

The average employees are generally good people to work with and you can learn some of the ins and outs of a call center and ecommerce

Cons

The company has a continuous sale running every day that is not an actual sale. Instead they change prices to make a sale appear to be larger or smaller as needed. Amazing how a product that is marked at 15% to 25% off always seems to end up like $499 exactly. Huge restocking fees when someone wants to return an item that's not as advertised. They sell their own brands of appliances always making them better than everyone else even tho they're just cheap Chinese knock-offs. I've seen some that were brought in faulty from the manufacturer in China and sold anyway knowing there will be high returns - It's crazy. I've also seen some really great managers/employees get treated pretty bad when things weren't going right for the owner or VP's. Most of them left and found better jobs somewhere else and they always seem to bring worse people in to replace them.

2.0
9 Jan 2013

Not a good long-term employer

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A decent place to work if you're only looking to gain some ecommerce experience, nice building in a nice location, good people generally work here, but the best are always the first to get out after a couple years.

Cons

A company struggling to find itself, high churn, lower than average pay, management doesn't know what it's doing in regard to company growth and establishing career paths for employees, customers are not treated as they should, poorly made products from China are passed off as "great" through filtered reviews, good employees are way too easily let go, executive management struggles to find it's way and passes the blame to middle managers, hard work and loyalty seldom get rewarded.

2.0
29 Oct 2015

Accounting

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice folks other than the CFO and Controller, casual dress code, beer and wine at the office.

Cons

The CFO and Controller micromanage everything and everyone excessively. They demand overtime and weekend work that isn't needed to get the work done well. They are horrible at managing their own time so they expect everyone to work late to stay along with them. The pay is also low, and below what is a living wage in Austin, TX.

Viewing 1 - 3 of 23 Reviews

Glassdoor has 24 Living Direct reviews submitted anonymously by Living Direct employees. Read employee reviews and ratings on Glassdoor to decide if Living Direct is right for you.