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LiveWatch Security

Now known as Brinks Home

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LiveWatch Security Reviews

4.0

76% would recommend to a friend

(88 total reviews)

Chris Johnson

34% approve of CEO

70% positive business outlook

LiveWatch Security has an employee rating of 4.0 out of 5 stars, based on 88 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LiveWatch Security employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

88 reviews
5.0
31 May 2017

Best job I've ever had!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The employees are so helpful and friendly. Leadership does a nice job maintaining a fun work environment and making sure their employees are well taken care of. It's nice working with a team where everyone is invested in a common goal. My time at LiveWatch has been such a learning experience, a personal and professional growth opportunity, and a wonderful place to make friends as well. Weekly pay and the flexibility in scheduling are also very helpful.

Cons

The workdays are fast paced but it is exciting/rewarding being a part of a team that is always growing and improving.

avatar
LiveWatch Security Response
8y
While we appreciate all feedback, it is especially gratifying to read your comments. Thanks for being part of the LiveWatch Team! The workdays are fast paced! Our Culture: Opinions and contributions matter in the LiveWatch family, regardless of your job title or role. Our Customers expect us to be Passionate, Smart, Connected, and Fast. Our Core Values are: Loyalty: We are candid and honest; loyal to the cause(protecting what is important to our Customers) and the group. Discipline: We pursue excellence in all we do. Innovation: Our approach is creative and inspired by the Customer. Winning Together: We participate and celebrate our success. We are building a Team to make a difference with everyday Heroes. Apply and Join Us, see if we are the Team for you.
2.0
17 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Did you fairly good job of keeping things upbeat and light: a fair number of contests and games that tend to increase engagement and productivity. I also like the notion that to some degree nearly everyone is paid based on a commission.

Cons

They were not forward about the long hours: at times, 11-hour days. Just because you had a scheduled end time, doesn't necessarily mean that you'll leave within two or even three hours of that time. The pay scheme results in techs not wanting to spend the proper time on the phone with customers; I came to expect repeat calls on the same issue for this reason. There were even times where employees were routinely asked to show up 30 minutes before their scheduled start time. Those who didn't were threatened with a dock in pay.

1.0
23 May 2017
Recommend
CEO approval
Business outlook

Pros

snacks and free Tuesday lunches, and that is it

Cons

Where to start??!! they advertise "great pay" and tell you there's "room for advancement" but what they fail to tell you is that the only way to get great pay and to move up is if you are a member of their church in st. marys. they do not know how to separate church and state, and they make others feel uncomfortable with all their crucifixes, pics of the pope and virgin marys all around (no this is not a religious-based company-it is a security company). they only promote people from their church, they look down on women and people who are not part of the church. they force women to wear clothes practically to their ankles and they do not give raises. their payroll is also a mess....check your checks closely! They will try to rob you without you knowing!!!

avatar
LiveWatch Security Response
9y
We are a diverse dedicated Team passionate about providing cutting-edge home security solutions to customers across the country. Our focus on coaching, collaboration, and internal promotion makes any of our offices an ideal place to launch and grow your career. Our in-depth training and ongoing learning programs ensure you will have invaluable skills no matter what life path you pursue. We are diverse. We are located in three different cities. In each City we strive to embrace the local culture. In Evanston IL, we are Cubs fans, we eat Pizza on Tuesday, and we celebrate the diversity in our other locations when we visit and interact with them everyday. In Manhattan KS, we are K-State fans, our color of choice is purple, and we celebrate the diversity in our other locations when we visit and interact with them everyday. In Saint Marys KS, we are Chiefs fans, we eat Sugar Creek and B&B and we celebrate the diversity in our other locations when we visit and interact with them everyday. We come from diverse backgrounds, with one thing in common, Our Vision: Protecting what is important to our Customers with innovation and our world-class customer support. We have a fast-paced, rapidly growing, startup culture. We pay and promote hard-charging leaders from within at each location that emulate our Core Values. Our Core Values are: Loyalty: We are candid and honest; loyal to the cause(protecting what is important to our Customers) and the group. Discipline: We pursue excellence in all we do. Innovation: Our approach is creative and inspired by the Customer. Winning Together: We participate and celebrate our success. Our Customers expect us to be Passionate, Smart, Connected, and Fast. We are building a Team to make a difference with everyday Heroes. Apply, Join Us, and see if we are the Team for you.
Viewing 1 - 3 of 88 Reviews

Glassdoor has 89 LiveWatch Security reviews submitted anonymously by LiveWatch Security employees. Read employee reviews and ratings on Glassdoor to decide if LiveWatch Security is right for you.