It is suspect that so many positive reviews popped up just days after a handful of one-star reviews were published. I am going to try and keep this as neutral and honest as possible.
The management is all over the place. There is one woman higher-up in particular who seems friendly and awesome when you meet her, but quickly turns mean, snide, and patronizing if she doesn't like you, your writing, or anything about you for whatever reason. I have seen her make people cry. I have seen her make people doubt themselves as writers. In short, she is talented at her job itself, but poor at managing and leading people. This will probably never be fixed or addressed, because the CEO likes her a lot, and she helps bring the hits/money to the site. It's a shame.
A handful of talented, dedicated employees got fired several months ago. Your job is not as secure as you think it is. These were good, hard-working employees too who were loyal to the company, and they were dropped like hot potatoes.
All in all, the company works hard pushing this positive image of itself while life inside all is not as happy as it seems. The CEO doesn't really get to see more of the negative aspects of being one of the lower salaried people since he mainly hears from the higher-ups and takes their side. I think he is a good guy who means well, but there have been several incidents that were swept under the rug this past year.
I have to also agree that the two floors don't interact much, and there should be a better system in place to remedy that.
As for the salary for a writer. Eh. Some people on here are lamenting it for being grossly underpaid, others are shocked and appalled at that and calling it "industry standard." Honestly, writers are underpaid in general, so technically it is "industry standard" for a start-up/entry-level position, but it could be a lot better, especially considering just how much profit this company rakes in. And trying to live comfortably in NYC on a writer's salary? Good luck.
All in all, great concept, wonderful office space and perks, but management is messy and things change quickly and frequently, not always for the better. Newer employees are probably still in their honeymoon period or don't see how things used to be, so I can understand why they'd write glowing reviews after less than a year of working here.
All in all, I enjoyed aspects of Little Things, but if I had the choice to work there again, I would decline.