Often overheard customer service colleagues expressing a running commentary about customers they just spoke to on the phone, sometimes inappropriate or critical comments made
The workplace is very exclusive and cliquey - if you start working here, do not expect most people to include you or smile at you when you walk past each other!
I witnessed leadership team members openly gossiping about ex members of staff who were let go
Also witnessed homophobic remarks from a colleague which were let slip
Career progression within the company appeared to only come to those who were ‘pally’ with leadership team
Minimal supervision once you have attended very simple minimal training, and then lack of transparency or support for mistakes made while learning on the job
Lengthy administrative processes and long, inflexible hours for minimum wage pay
HR act as though they have your best interests but will actually support the backwards culture as described above - I recommend remaining reluctant to disclose personal matters that they may delve deep into asking about, which they justify as wanting to support you
No opportunity for remote or flexible working, even though nature of work could definitely be done remotely