Does Liberty Tax Service pay their employees well?

According to anonymously submitted Glassdoor reviews, Liberty Tax Service employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Liberty Tax Service. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Liberty Tax Service?

73% of Liberty Tax Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Liberty Tax Service 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Liberty Tax Service?

Tax Preparer (277) , Seasonal Tax Preparer (111) , Income Tax Preparer (68) , Office Manager (43) , Tax Associate (35) , Manager (24) , Sign Waver (15) , Customer Service Representative (13) , Tax Professional (11) , Accountant (10) , Front Desk Receptionist (10) , Office Manager/Tax Preparer (10) , Receptionist (10) , Waver (10) , General Manager (9)

What are the pros of working at Liberty Tax Service according to real employee reviews?

"Great for people who are interested in part time work during the tax season" ((in 66 reviews)); "The hours are flexible usually and depending on the part of town you work in they can get busy." ((in 62 reviews)); "Training was good with required testing before meeting with customers." ((in 40 reviews)); "Good people, flexible schedule, many locations" ((in 26 reviews)); "Flexible schedule and consistency in work" ((in 23 reviews))

What are the cons of working at Liberty Tax Service according to real employee reviews?

"Pay seems low compared to other companies and the bonus percent is 3% every store I have worked at." ((in 113 reviews)); "Management is poor" ((in 31 reviews)); "No benefits and when it gets busy it gets overwhelmed" ((in 20 reviews)); "hike will be late and no bonus" ((in 17 reviews)); "If you aren't making much money after year two or three you probably won't make much more." ((in 8 reviews))

What are employees saying about Liberty Tax Service redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Liberty Tax Service redundancy and their outlook for job security at Liberty Tax Service in 2026.

Liberty Tax Service Reviews

4.0

73% would recommend to a friend

(1,183 total reviews)

Brent Turner

87% approve of CEO

70% positive business outlook

Liberty Tax Service has an employee rating of 4.0 out of 5 stars, based on 1,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Tax Service employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

1K reviews

1.0

28 Aug 2015

What in the World Happen to you?

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

None at this time, sorry!

Cons

Use to be a fun company to work for. Once they went public it went straight downhill from there. You have Mr. Hewitt's friends who have different set of rules from everyone else. The people who cared about LTS are long gone. Everyone has jumped ship from CFO, COO, CTO - makes you wonder if they want good talented employees or just yes "men and woman". They hire you promising you he world and then when you get there, Mr. Hewitt does not allow you to do anything. You are just a monkey in his circus!

1.0

2 Mar 2011

Company is profit driven at expense of employees and clients, very shady!

Tax preparer

Recommend

CEO approval

Business outlook

Pros

Flexible hours, gain experience preparing taxes, working with public at high rate/fast pace. Familiarity with software for tax prep. How to operate a profitable business, how NOT to treat employees that you want to retain.

Cons

Horrible treatment of employees. CTEC given to anyone who attends class, even if not proficient in tax preparation. No advancement for intelligent African Americans, especially men Poor preparation. Overload of tasks and responsibility for peasant-like compensation. Over charge for product/service on poor communities. Not really used by middle upper class people. Continued games with tax preparer bonus toward end of season to NOT pay you! Trip/trick you to terminate personnel to avoid payment of bonus. Weeks of unpaid training hours at start and throughout season. High turnover of management and tax preparer personnel. Overall just plain shady and underhanded. Especially elaahub (east los angeles hub)

3.0

14 Oct 2012

If you want to make money during tax season, don't go here...

Office manager/tax preparer

Recommend

CEO approval

Business outlook

Pros

The company has an established reputation with clearly defined rules that make working relatively stress-free.

Cons

I have worked as a tax preparer for several years, always working at major national chains at least two years. Usually, the pay structure as a tax preparer is based upon production- if you do the work, you are rewarded. I was paid a salary just above minimum wage. I was informed that this year, we would become salaried employees, but receive a bonus at the end of the season. I worked for .just above minimum wage. I received a bonus check of 187 dollars. Generally, a tax preparer earns enough money to not work a few months after the hectic pace of tax season ends. It was so disappointing that my daughter earned more at McDonald's that I did as a registered tax preparer.

Viewing 1 - 3 of 1,183 Reviews

Jobs at Liberty Tax Service

Office Supervisor, Managed Operations