Laser Quest Reviews

3.7

67% would recommend to a friend

(194 total reviews)

Jeffrey Morris

87% approve of CEO

38% positive business outlook

Laser Quest has an employee rating of 3.7 out of 5 stars, based on 194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Laser Quest employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

194 reviews
3.0
19 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Great people to work with (actually met my significant other working there) and a pretty cool college/high school job. You get free passes and there are a lot if team building outings and game nights. I made a lot of good friends and it was generally easy work. Definitely helped with my public speaking and social anxiety.

Cons

Compensation is not NEARLY enough for what you are expected to do. Not much room for growth, though they say they only promote from within. Management plays favorites a lot. Parents tend to dump their kids and expect staff to take care of them all day. TERRIBLE p.o.s. System, as in runs on windows 95 still uses floppy disks terrible. Nightly paperwork was a nightmare for management.

2.0
20 May 2020

Lack of Innovation

Recommend
CEO approval
Business outlook

Pros

Opportunities for centres to innovate (due to a lack of it from the top)

Cons

Weighed down by out of date policies, no innovation coming from the head office, lack of adaptability, too many executives with high salaries instead of supporting the centres. The company is unfortunately unable to take risks and invest.

avatar
Laser Quest Response
6y
Thanks for writing in. We are not perfect, but we try hard every day to support the locations through a collaborative approach - that's what we do because we know that if you're successful, we all are! We're sorry you feel this isn't happening for you. If there's ever anything that we can improve on, we're open to hearing it. We are a team and can make magic happen, working collaboratively. We encourage you to speak to your Area Manager or anyone at Home Office to share feedback. We're always open to it and it helps make us better. Thanks again for your feedback.
Viewing 1 - 3 of 194 Reviews

Glassdoor has 198 Laser Quest reviews submitted anonymously by Laser Quest employees. Read employee reviews and ratings on Glassdoor to decide if Laser Quest is right for you.