The onboarding was poor. While they do provide you with some materials to read, which are helpful, there's no formal program to guide you through the process. I had hundreds of questions because one is told nothing. And you're left to dig through the "Urgent Notice on App Update!" where the key information is hidden. However, this still leaves you with many questions. I had to request a one-on-one meeting with the teaching assistant to gain an understanding of how the platform works. It's like you're dumped on a desert island and left to fend for yourself.
There is NO way of knowing what you're going to be teaching. Students can Randomly Call you, and you've no idea what you're up against. The same with the slots you open on your schedule. These are for booked lessons, but again, there is no indication of what you will teach. Big bummer!
It's all on a smartphone, which is an awkward medium to use. Give me a laptop any day.
Self-marketing. There are no guaranteed students, and you're expected to promote yourself through various means, including creating short educational videos.