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      LIMA Networks

      Engaged employer

      LIMA Networks Reviews

      3.1

      49% would recommend to a friend

      (78 total reviews)
      avatar

      Danny Masters

      84% approve of CEO

      50% positive business outlook

      LIMA Networks has an employee rating of 3.1 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LIMA Networks employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      78 reviews
      1.0
      16 Mar 2019

      Poorly managed company

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good location but that is subjective. Some of the ground staff are nice friendly people.

      Cons

      I worked for Lima close to a year. They are based close to Media City which is about 20mins drive from where I live so the location was ideal. In my time here I have seen majority of employees come in and leave in less than 2 months, the turnover rate is very high and it doesn't take long for individuals to realise that Lima is not what they promise to be. I have seen entire departments leave and then be replaced after a couple of months while the remaining staff is put under serious stress to compensate for lack of resources. They try to cut costs by recruiting employees not suited to the offered role, thrown in the deep end and offered below market salaries. Salary increases are none existent. At times they are desperate to recruit due to the high turnover rate and business needs, which means someone new may come in with less experience or in the same role as yourself but be on a much higher salary. Hard working and loyal staff are not recognised and treated fairly. The office is ran by politics and favours individuals that suck up to the senior management. Management have regular meetings where politics are discussed in detail, and lots of secrets are kept from certain people which creates a very toxic working environment. Poor cutthroat culture and very micromanaged. Working procedures and policies are very vague and constantly changing. Lima copies policies from other MSP's but miserably fails as the core of the business is in shambles. When customers come in to visit the office, departments are relocated to different seats to throw an illusion that there is more staff than there actually is. Parking is very small and you are often stuck with nowhere to leave your car. Stay away and look elsewhere.

      avatar
      LIMA Networks Response
      7y
      Thank you for the review and I'm sorry it hasn't worked out how you had hoped. There are lot of points you have raised and we do appreciate the feedback. Our recruitment policy over the last 12 months has, we feel been very well received and ensuring the right people, with the right skills are in the right positions has been a priority. Ironically it costs us more to put the wrong people in a role than it does to get the right ones so getting the necessary skills in a person who has the same core values as we do is a must. We try to have a very open management meetings, often inviting non-management personnel to advise on a subject or report specific progress on a project and we find that being as open as we are gives management the ability to feel part of what we are looking to achieve and empowered to take responsibility their part or the business. If information hasn't already been passed across at one of our regular company meetings or departmental nights out then we ask our managers to ensure everyone in their team is kept updated. Parking is an issue and we are still looking at how this can be improved. Unfortunately we cant create more spaces but are looking at ways to make it easier. Investing in our service and support teams is at the core of what we do. Many of our most qualified and long standing engineers have advanced with the training and support offered. Again I am sorry it has not worked out for you at Lima and wish you every success with your career.
      1.0
      1 Jul 2020

      Good for experience with different technologies, not treated very well

      Service desk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Exams paid for Experience with many different technologies

      Cons

      Too many to write in details so there is a list: Don’t pay for training materials or it’s very difficult asked multiple times and one of the managers dug into their own pocket for the book. There is no room for career progression, whoever placed a review saying there is career progression is lying, there is no room for it even if that’s what you are promised and achieve all your targets, you are not rewarded The management policies are all over the place, one thing for one situation another policy for another situation where these should really be defined and set in stone People employed to replace leavers aren’t half as good as the people that have left which places a lot of stress on the resource available Expected to go above and beyond what your role required for little to no reward Underpaid Overworked There seems to be a trend of individuals that get treated differently Told to do a job with poor planning and equipment and documentation Management of installations going over to support is very very poor I have seen some reviews currently on glassdoor with replies saying there’s many people that have been there 10years plus, I believe there’s only 2 technical people there that have been for 10 years plus and they are in senior positions. I honestly cannot agree with a single positive review on here, maybe they aren’t from the technical departments but I can safely say I agree with every negative review very strongly and can relate to them

      1.0
      23 Apr 2019

      Appalling company to work for. Avoid avoid avoid.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Sorry to steal from a previous reviewer but free coffee and a chair are amongst the best things Lima can offer. The chair alone warrants two stars. Most staff are well meaning but hopelessly overworked.

      Cons

      Lima is built around excessively rewarding one or two individuals. The same individuals that display shocking employee behaviour that would not be tolerated in a 'normal' place of work. People are bullied out or forced into menial roles until they leave. Lying to customers and employees is common place. A 'fake it till we make it' attitude is openly celebrated by management. The management team now hold their monthly meetings offsite as they are reduced to shouting at each other and bickering to win the CEO's approval. The CEO is wrapped up in being a marketing manager rather than running the company, rebranding the company annually. I haven't mentioned the parking here because you can hardly blame Lima for that. If you get in early it's not a problem. Or if you are management you get to park on the path or in visitor allocated spaces when you roll up at 10.30 for your 4 hour stint.

      avatar
      LIMA Networks Response
      7y
      Thanks for the review and I'm sorry you are not enjoying your time with us. I don't believe your views are shared by others however if one person isn't enjoying their work then we will always try to see if that can be addressed. I would urge you to sit down with your line manager and discuss how we can improve and support you. The senior management team work very hard to ensure we have the best environment for the best people. We all work hard to get good contracts with great customers and if you are genuinely this unhappy in your role I would urge you to think if this is the place for you. For the record we have never posted fake reviews and our approach to training and ensuring teams have the right level of knowledge has been applauded by outside assessors. I do appreciate though that you can't please all of the people all of the time but the number of people in the team who have been with us for 10 years plus must demonstrate we are doing plenty of things right.
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      ReviewsLIMA Networks reviews

      Glassdoor has 99 LIMA Networks reviews submitted anonymously by LIMA Networks employees. Read employee reviews and ratings on Glassdoor to decide if LIMA Networks is right for you.