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      Krystal

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      Krystal Reviews

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      3.0

      46% would recommend to a friend

      (385 total reviews)

      Douglas R. Pendergast

      53% approve of CEO

      44% positive business outlook

      Ratings by category

      3.1

      Diversity and inclusion

      2.9

      Career opportunities

      2.7

      Work/Life balance

      2.7

      Senior management

      2.5

      Culture and values

      2.5

      Compensation and benefits

      Krystal has an employee rating of 3.0 out of 5 stars, based on 385 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Krystal employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

      Reviews by job title

      385 reviews
      2.0
      27 Oct 2014

      Horrible and very embarrassing employment

      Assistant general manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Hired on as an AGM. Worked here for a year. Salary was $450.00 Wkly but with 50 hour work week. Health benefits after 3 months

      Cons

      Huge turnover rate. Left us understaffed all the time. Embarrassing at times in front of customers cause of chaos. Not a clean work environment at all. Sometimes I would work 10 hour shifts getting stuck in drive thru the entire time. It made life miserable. Customers don't respect Krystal's workers for the most part. A lot of rudeness from general public. Krystal's is the ghetto of fast food.

      2.0
      27 Oct 2015

      District Manager

      District manager
      Recommend
      CEO approval
      Business outlook

      Pros

      High potential if leaders understand simple principle of taking care of the employees and customers

      Cons

      No sense of direction or what company stands for

      5.0
      22 Sept 2017

      General Manager

      General manager
      Recommend
      CEO approval
      Business outlook

      Pros

      It's a great place to meet people. If ur a people person u will love it. I started at Krystal as a part time cashier to make some extra money for Christmas. 9 years later I am still there as a General Manager. They just relocated me to another state, paid for me a hotel for 30 days until I found an apartment. Then paid the first months rent and the security deposit when I found an apartment. Krystal's main focus is making the customer, I mean their guests, happy so that the will come again and spread the word. If you make sure their guests are happy by being friendly and following their procedures, they will definitely take care of you.

      Cons

      They don't like to give OT.

      Viewing 1 - 3 of 385 Reviews
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      ReviewsKrystal reviews

      Glassdoor has 397 Krystal reviews submitted anonymously by Krystal employees. Read employee reviews and ratings on Glassdoor to decide if Krystal is right for you.