Does Kilwin's Chocolates pay their employees well?

According to anonymously submitted Glassdoor reviews, Kilwin's Chocolates employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Kilwin's Chocolates. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Kilwin's Chocolates?

68% of Kilwin's Chocolates employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kilwin's Chocolates 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Kilwin's Chocolates?

Sales Associate (27) , Cashier (17) , Ice Cream Scooper and Cashier (10) , Manager (9) , Sales Associate/Cashier (8) , Shift Leader (6) , Assistant Manager (5) , Ice Cream Scooper (5) , Supervisor (5) , Counter Sales Representative (4) , Customer Service (4) , Customer Service Associate (4) , Shift Lead (4) , Shift Supervisor (4) , Cook (3)

What are the pros of working at Kilwin's Chocolates according to real employee reviews?

"Great people to have fun with they give chances to all sorts of people to start work." ((in 20 reviews)); "Get samples and coworkers are nice" ((in 12 reviews)); "Flexible schedule and time off" ((in 7 reviews)); "Free ice cream and chocolate" ((in 7 reviews)); "Fun work environment and lots of free ice cream" ((in 6 reviews))

What are the cons of working at Kilwin's Chocolates according to real employee reviews?

"low pay but that is expected" ((in 14 reviews)); "Management is awful." ((in 11 reviews)); "Late nights long hours & bad owner" ((in 10 reviews)); "Often, I would request help from other employees to keep a line from forming but my managers would allow the other employees to stand around and chat." ((in 6 reviews)); "The boss was deeply shady with his payment and legal practices" ((in 3 reviews))

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Kilwin's Chocolates

Kilwin's Chocolates Reviews

4.0

68% would recommend to a friend

(231 total reviews)

Don McCarty

83% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity and inclusion

3.9

Culture and values

3.9

Work/Life balance

3.8

Senior management

3.6

Compensation and benefits

3.3

Career opportunities

Kilwin's Chocolates has an employee rating of 4.0 out of 5 stars, based on 231 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kilwin's Chocolates employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

231 reviews

5.0

19 Mar 2024

Great company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Positive work environment and compassionate team members

Cons

Temptation to eat all the food!

2.0

21 Oct 2018

Could have been a better experience.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

-Discounts on merchandise, both made in-store and factory.

Cons

- Manager/ owner were rude - Since they're in touristy areas, your work load depends a lot on seasons, weather, and time of day.

5.0

2 Feb 2026

Great!

Scooper

Recommend

CEO approval

Business outlook

Pros

Amazing Company to work for !

Cons

no unlimited ice cream :)

Viewing 1 - 3 of 231 Reviews

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Jobs at Kilwin's Chocolates

Ice Cream Scooper -Nights and Weekends

Retail Production Cook

Kilwins Nashville General Manager

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Kilwin's Chocolates

Kilwin's Chocolates Reviews

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Reviews by job title

Great company

Could have been a better experience.

Great!

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