Key Media Reviews

3.3

56% would recommend to a friend

(166 total reviews)

Justin Kennedy

47% approve of CEO

38% positive business outlook

Key Media has an employee rating of 3.3 out of 5 stars, based on 166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Key Media employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

166 reviews
1.0
17 Mar 2015
Recommend
CEO approval
Business outlook

Pros

Nice view....aside from feelings of constantly wanting to jump out the window

Cons

This is the worst company I've ever worked for. It was like a nightmare that never ended. Key feelings you should expect to have if you make (the worst) mistake (of your life) and take a job here include: Degraded, undervalued, over-worked, humiliated, micro-managed, suffocated by the ever-present fear of being inexplicably sacked. Let's break it down: - Management - what management? Imagine if a group of old boys got together over a whiskey and decided "let's make a company and throw money at some random ideas I had last night"...the result would be Key Media. The "leadership team" consists of a group of sales-driven "businessmen" with no editorial experience but that have a desire to grow the business as fast as they can, without actually investing anything into it. Which brings us to the next point... - Overworked staff: Funnily enough, when you go for a job interview with Key Media, the job description that you get is not actually what you'll be doing. Quite quickly, you'll find yourself turning out enough work for two people's full-time roles, covering (someone who has magically disappeared) "temporarily" for an extended period of time....that time being, forever. Just don't expect to get paid any extra. - The old boys whiskey club extends to freelancers as well. Do not surprised if your editor is drafted in from some far off land, and has no experience in said role, but suddenly becomes the editorial oracle, prone to annoying the readers and making mistakes, which you will inevitably have to clean up. And by the way, don't expect anyone higher up to give a rats either. - HR...I can't even think of any funny way to put it, Key Media has the most atrocious "HR department" I've ever come across, which is ironic because one of its best sellers is HRD. If you have a human resources issue, expect for your complaint to be, A.) ignored point blank, or B.) used as a mechanism to pressure you to leave. - Staff turnover: In the less than a year that I was an employee, we had a turnover of more than double the staff that existed in the office when I started. Not even in a call centre job as a uni student have I come across this before. - Everything negative you're reading from other reviews is 100% accurate - the words have been taken out of my mouth. Positive reviews are oh-so thinly veiled.

2.0
17 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Great local team, convenient office location

Cons

Major communication issues (or lack thereof) between NZ and head office in Sydney. HR department is effectively non-existent and company structure was subject to constant change.

avatar
Key Media Response
11y
Hi there, thanks for your feedback, we're so sorry to hear that you felt that communication wasn’t up to scratch. Since you left, we’ve been working hard to improve communication between NZ and Australia through regular virtual meetings, newsletters and intranet updates, and we’ve also appointed an editorial manager in Sydney to clarify any confusion about reporting lines. Our recent engagement survey shows that the current staff in NZ are happy. Thanks again and best wishes
1.0
11 Mar 2024
Recommend
CEO approval
Business outlook

Pros

They allow fully remote work.

Cons

Giving them a 1-star is too kind. There needs to be a zero rating. This is by far the worst organisation I have been employed by during my 25-year career. My immediate manager was a hapless victim of the company's incompetence. Overworked and stationed in a time zone that rendered effective communication impossible, they had neither the capacity nor the inclination to comprehend, let alone cater to, the market of New Zealand. They are hell-bent on replacing humans with robots - current journalists within the company have told me of the grim news that their jobs are on the chopping block, slated to be replaced by the cold 'efficiency' of ChatGPT. This action is reminiscent of the truly awful HR dept - I can't speak for the whole department but the person I dealt with had a lack of empathy that bordered on the sociopathic, if not outright psychopathic - the company's unwavering defender, blind to the policy flaws even when they're glaringly obvious. Despite boasting an HR-related website within their repertoire, their grasp on managing a remote workforce is laughably dismal. It's a cruel irony that an organisation supposedly in tune with human resources struggles so profoundly with remote engagement and support. Not recommended by me as a great place to work.

Viewing 1 - 3 of 166 Reviews

Glassdoor has 169 Key Media reviews submitted anonymously by Key Media employees. Read employee reviews and ratings on Glassdoor to decide if Key Media is right for you.