Does KOOKAI pay their employees well?

According to anonymously submitted Glassdoor reviews, KOOKAI employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KOOKAI. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KOOKAI?

40% of KOOKAI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KOOKAI 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at KOOKAI?

Sales Assistant (26) , Sales Associate (22) , Casual Sales Assistant (21) , Retail Assistant (12) , Retail Sales Assistant (12) , Store Manager (9) , Assistant Manager (7) , Conseiller De Vente (6) , Vendeuse (6) , Senior Sales Associate (5) , 2IC Assistant Manager (4) , Sales (4) , Vendeur (4) , Christmas Casual/Sales Assistant (3) , Part Time Sales Associate (3)

What are the pros of working at KOOKAI according to real employee reviews?

"Great company offering good training in styling and product knowledge and customer service." ((in 12 reviews)); "Good people to interact with" ((in 9 reviews)); "Good staff to work with" ((in 7 reviews)); "Beautiful team" ((in 7 reviews)); "Nice manager" ((in 5 reviews))

What are the cons of working at KOOKAI according to real employee reviews?

"Area management" ((in 11 reviews)); "Hard to negotiate your salary" ((in 5 reviews)); "Long hours and heavy workload" ((in 5 reviews)); "Lack of diversity" ((in 3 reviews)); "Poor leadership" ((in 3 reviews))

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KOOKAI

KOOKAI Reviews

3.6

40% would recommend to a friend

(152 total reviews)

Viktor Vagner - Cromb

99% approve of CEO

39% positive business outlook

Ratings by category

3.6

Work/Life balance

3.4

Diversity and inclusion

3.3

Culture and values

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

KOOKAI has an employee rating of 3.6 out of 5 stars, based on 152 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KOOKAI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

152 reviews

4.0

7 May 2025

Comprehensive Training

Sales associate

Recommend

CEO approval

Business outlook

Pros

- Good staff discount - Great progression pathway if retail/fashion is your thing - Supportive management

Cons

Simply isn't where I want to progress career-wise.

4.0

4 Nov 2024

Review

Part time assistant

Recommend

CEO approval

Business outlook

Pros

you get a discount on good quality clothes and they are very cute!

Cons

They don't care much about the NZ workers

5.0

17 Jul 2024

Happy

Part time sales associate

Recommend

CEO approval

Business outlook

Pros

Lots of opportunities, great team.

Cons

Nothing to share to be honest.

Viewing 1 - 3 of 152 Reviews

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Retail Seasonal Casual

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Retail Assistant Store Manager

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