KEY Reviews

4.0

58% would recommend to a friend

(21 total reviews)
avatar

Kim Lalande

79% approve of CEO

52% positive business outlook

KEY has an employee rating of 4.0 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KEY employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

21 reviews
5.0
11 Dec 2019

Tech meets Hospitality

Recommend
CEO approval
Business outlook

Pros

KEY is a great place to work and the people here are top notch. I have worked with a number of different companies in many different capacities and the passion at KEY is unparalleled. KEY is not only a tech enabled company but has also designed and created propriety software for internal use in order to aid employees in their day to day tasks and ensure that the customer has the best experience possible.

Cons

We are a startup at our core so there is a lot of work to be done and hard to get through a to do list without more being added. An important trait to being successful and enjoying KEY is the ability to shift priority and focus at a moments notice

5.0
10 May 2019
Recommend
CEO approval
Business outlook

Pros

Travel is a fun concept to encompass your work day. Motivated, energetic, collaborative team. Passionate about the product. Good Benefits. Great location.

Cons

Start-ups are fast, paced and priorities change quickly as the business continues to grow and evolve. Have to be self starter and be able to prioritize to thrive so not for everyone.

3.0
14 Oct 2025

Chill Job, Nice People, but No Real Growth

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you’re looking for stable income and a relaxed job without much focus on career growth, Key is a solid choice. The company offers a great work-life balance, and the workload is generally light. People are friendly and approachable at all levels. Benefits include unlimited PTO, strong medical coverage, and a decent salary.

Cons

If you’re looking for a place to grow your career or challenge yourself, this may not be the right fit. The company has limited financial resources and tends to prioritize short term production features over long term improvements. Decisions are mostly made by a few senior leaders, and there’s little investment in R&D or system optimization. Employee feedback is often overlooked, and there’s a noticeable risk of layoffs due to budget constraints. Overall company growth is slow, and workflows can feel inefficient.

Viewing 1 - 3 of 21 Reviews

Glassdoor has 25 KEY reviews submitted anonymously by KEY employees. Read employee reviews and ratings on Glassdoor to decide if KEY is right for you.