Joybyte Reviews

4.3

72% would recommend to a friend

(23 total reviews)
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Benjamin Gerster

90% approve of CEO

76% positive business outlook

Joybyte has an employee rating of 4.3 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Joybyte employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

23 reviews
5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment, strong communication across departments, collaborative leadership, and a lot of opportunity to grow professionally within the TikTok Shop/e-commerce space. The work is fast-paced and challenging in a good way, and there is a strong culture of problem solving and innovation. Leadership is very open to ideas and feedback, and the company overall has a very positive and motivated atmosphere.

Cons

Because the company is growing quickly, processes and systems are constantly evolving, which can sometimes create a fast-moving environment with shifting priorities. Like most agency/client-facing roles, there can also be periods of high workload depending on campaign timing and platform demands.

5.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Joybyte had a very positive shift in leadership when I came in — the reviews here on Glassdoor had me hesitate at first but it's a great sign when you notice that leadership is shifting things based on these pain points and feedback. The work is great, I am learning a lot of new things, and I have felt no issue in keeping my work-life balance steady. The flexibility has been really helpful in that regard, I am grateful to work with leadership that trusts us enough to be adults who get our stuff done.

Cons

Naturally, there are growing pains and kinks to work out as departments grow, improve, and expand. However, leadership is quick to acknowledge these pains to ensure support is there.

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Joybyte Response
2mo
Thank you for the thoughtful feedback! We’re glad to hear the positive leadership changes and flexibility have supported your experience as we continue to grow and improve. 🚀
2.0
16 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Brilliant co-workers. The occasional chill, cool client. 100% remote work.

Cons

It took me only a couple months into my new role to feel validated in leaving Joybyte. The company’s leadership— whom I once admired, respected, and trusted— may have the perception that anyone who leaves Joybyte just wasn’t cut out for the intensity of the agency lifestyle, but this is expert level gaslighting. At first I thought the main issue was our clients, most of whom are incredibly difficult to work with (partially due to being set up for unmanageable expectations in the sales process), but it’s truly only the tip of the iceberg. The reason I was ultimately compelled to leave— aside from being paid well below the market for what this role entails, after almost two years, with 3/4 of that time having been considered one of their top performers— is the leadership team. Full stop. When you have one [REDACTED], with nearly the entire team reporting to them— someone who starts their day at 3 or 4 in the morning and doesn’t log off until 8 or 9 at night many days of the week, neglected to properly delegate and train plenty of new extremely capable managers to relieve some of their workload— it’s bound to sow seeds of stress that trickle down onto every employee, whether they want to admit it (and risk retaliation) or not. Burnout is not the result of “poor mental stamina”, as [REDACTED] loudly proclaims on his own public social media. It’s the result of poor leadership, in denial of their own burnout, and an almost cult-like insistence one needs to “buy in” to the “culture” for the greater success of the company, and by proxy, your growth. When you have [REDACTED] who is working themselves to death, even if they don’t directly say it, the unspoken expectation is *that* is the culture you need to buy into, or you will not be considered a reliable employee. The term “toxic” is overused, and losing its meaning nowadays, but I truly don’t know how else to describe what the environment devolved into. It’s not all bad, no job ever is. I met some amazing people whom I will stay in touch with and remain close friends with. I learned a ton and grew immensely— especially in my first 6-9 months when I felt much more supported and valued; like I had a path to growth. All this to say, accept a position here with caution. Take the love-bombing positive feedback in the beginning with a grain of salt. Gain the experience you need to find greener pastures.

Viewing 1 - 3 of 23 Reviews

Glassdoor has 27 Joybyte reviews submitted anonymously by Joybyte employees. Read employee reviews and ratings on Glassdoor to decide if Joybyte is right for you.