Journeys Reviews

3.0

44% would recommend to a friend

(3,568 total reviews)
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Andy Gray

50% approve of CEO

28% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,568 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
7h
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Commissions based with a metric system introduction

Cons

Small Staffing with slow traffic months

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Journeys Response
7h
Thank you for taking the time to share your review! We truly appreciate your feedback.
1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fast Paced Good Work Hours

Cons

Poor Staff Poor Pay Poor Communication Skills

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Journeys Response
2d
Thank you for sharing your feedback. If you would like to provide more details regarding your experience, please feel free to email us at journeyssocial@journeys.com.
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Glassdoor has 3,620 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.