Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      JetClosing

      Is this your company?

      JetClosing Reviews

      Compare reviews

      3.9

      52% would recommend to a friend

      (41 total reviews)
      avatar

      Anna Collins

      49% approve of CEO

      41% positive business outlook

      Ratings by category

      4.0

      Diversity and inclusion

      3.9

      Culture and values

      3.7

      Work/Life balance

      3.7

      Senior management

      3.7

      Compensation and benefits

      3.5

      Career opportunities

      JetClosing has an employee rating of 3.9 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetClosing employee rating is in line with the average (within 1 standard deviation) for employers within the Real estate industry (3.8 stars).

      Reviews by job title

      41 reviews
      1.0
      3 Jun 2021

      Toxic Work Environment

      Ops team
      Recommend
      CEO approval
      Business outlook

      Pros

      Free health care at the time, PTO and vacation, parking voucher for HQ, Trinet discounts

      Cons

      Paid lower than industry standard, lack of manager leadership, lack of support and resources, the ones that actually do their job are not rewarded and have to pick up the slack for those who don't do their job, no annual raises, they only promote those they favor, last but not least people don't answer their phones.

      avatar
      JetClosing Response
      4y
      Hello, we are sorry to hear that you had a negative experience working at JetClosing. Reinventing a centuries old industry is not without challenges, and creating a positive and supportive environment throughout the journey is always a top priority. We want, seek and value customer and employee feedback and want to learn more from your experience. If there are more specifics that you’d be willing to share, please reach out to hr@jetclosing.com so we can schedule time to connect.
      1.0
      6 Aug 2021

      Operations "management" is the worst

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      If you work in Operations, there are zero pros. Long hours, low pay, unqualified managers. I can't really speak for other departments.

      Cons

      Someone else nailed it when they said: "Unqualified people were promoted to undeserved roles." This is Operations at JetClosing in a nutshell. There is no leadership in Ops, just managers by title only who hide behind "process development and enhancement" to get out of helping their teams do the actual work. The department has been running on fumes for the last year. An unqualified team member was needlessly promoted--probably to throw more money at them to keep them from quitting. This created a toxic atmosphere that only grew worse over time. Everyone in Ops is grossly overworked and underpaid. There is no transparency and I have no idea what Ops managers do all day but it's not actually helping Ops. So many good people have come and gone, it's a revolving door. It used to be good but it will never recover with the current managers in place.

      avatar
      JetClosing Response
      4y
      Thank you for taking the time to share your feedback with us. We are sorry you had a negative experience working at JetClosing. Over the past three months, we have hired and onboarded three experienced external Operations Managers to deliver operational excellence and develop employees. If there’s additional feedback that you’d feel comfortable sharing, please send us an email at hr@jetclosing.com so we can discuss further.
      1.0
      23 Jan 2021

      It’s not what they promise and promote

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I cannot think of any.

      Cons

      Management, lack of training, no support for the ops team, lack of employee development, dead end job, pay way below industry standards, the bonuses are insulting

      avatar
      JetClosing Response
      5y
      Hi, and thank you for taking the time to leave us a review. We are not used to receiving one star reviews and are sorry to hear that your experience working here has been unsatisfactory. We appreciate your feedback and will use it to evaluate existing processes and make improvements to our employee experience. I’d love to schedule time to learn more about your experience at JetClosing and see if we can work towards potential resolutions. If you'd feel comfortable sharing more detail, please contact HR (hr@jetclosing.com) so that we can learn more.
      Viewing 1 - 3 of 41 Reviews
      Related searches: JetClosing jobs | JetClosing salaries | JetClosing benefits | JetClosing interviews
      ReviewsJetClosing reviews

      Glassdoor has 42 JetClosing reviews submitted anonymously by JetClosing employees. Read employee reviews and ratings on Glassdoor to decide if JetClosing is right for you.