Jeg's Reviews

2.3

22% would recommend to a friend

(96 total reviews)

Gabe Mendoza

16% approve of CEO

19% positive business outlook

Jeg's has an employee rating of 2.3 out of 5 stars, based on 96 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Jeg's employee rating is 35% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

96 reviews
1.0
8 Sept 2014
Recommend
CEO approval
Business outlook

Pros

The building was new, and the computers were new. If you ever needed a new mouse or any other piece of equipment it was ordered , no questions asked.

Cons

Where do I start? First a bit of background: I was brought in as a full time, perminant employee in their corporate office (to not be too specific). Aka I was not in the shipping area or call center. I was brought in to produce work for them that would help sell their products to customers. I was hired to do said projects on my own, but later found out they hired another person to help the company out as well. My manager did his best to protect us from the owners and upper management, to be fair. In fact he almost lost his job doing so on two occasions. The company is run by a handful of brothers who inherited the family company from their aging father. The business experience of these brothers combined would make a typical college grad look like a bloody genius in comparison. They refuse any ideas from anyone, despite their lack of business experience, and just want worker drones to obey their orders. Even if its to help them walk the company off the side of a cliff. Standing up to these "men" is what almost got my boss fired. But enough about him. I was brought in from another stable job to work at Jegs in 2013. I was drawn in by an increase in salary, and I wish I was never drawn in by the proposal. They asked for the impossible. Our small group worked tirelessly to meet some of the most ridulous deadlines I've ever seen, and I've worked with fortune 500 companies who have high demands. It didn't help that our manager was fighting too many PR battles with the owners to help work on the projects along side us. The owners and upper management seem very friendly at first. My first week there I thought I'd hit a gold mine of a company. But that quickly changed once you were warned by fellow co workers it was all fake. They're all two faced, and I didn't believe it until it was too late. Half my department was looking for new employment. The worst part of the company was the constant rumors spread around, which sadly most were true. Every time you heard a ridiculous rumbling about one of the owners, you'd see it happen before your eyes the next week. The one in charge of our department was addicted to drugs. This is the level of crazy we're talking about! Despite these impossible deadlines, somehow my team pulled through. Much to the satisfaction of my manager, we completed three major projects in succession while meeting out deadlines and data requirements. To put it modestly I was very proud. Despite the crazy rollercoaster of rumors, deadlines, and odd management decisions, we made it! Or so I thought. This is when the brothers thought it would be wise to undercut Summit Racing, the Walmart sized titan of the industry. Instead of offering free shipping on orders a hundred dollars and up, they simply offered free shipping on everything. Their lack of common sense showing, they didn't seem to realize that customers would stop buying parts in bulk, and they immediately started losing massive amounts of money. You see, if you sell a two dollar wrench and offer free ten dollar shipping, you're out eight bucks. Take that times a few hundred thousand and you get the picture. Instead of going back to standard shipping rates, they decided to cut the labor force. Despite the fact the other worker that was hired AFTER me never attended a single racing event, nor worked on any of the major projects that were the bulk of our production, they kept that person and laid me off only a few measle months into my tenure because my bosses boss thought she "would fit better". In reality I knew that person made ten thousand less than me. It was all about the dollar. I loved the job and dedicated myself to the company, even when it was clear the company wasnt what was advertised. What followed my swift departure was the darkest period of my life. It was the first (and pray only) time id ever been in unemeployent in my 8 years of work in my field. We had to sell our house, and were lucky enough to barely slip through before caving completely into poverty by finding another position out of state, with a company that's run like a NORMAL place, with smart people making the business decisions, and making sure everyone has secure employment. I wouldn't recommend this place to my worst enemy. I wouldnt recommend this place even to someone desperate for work. This place makes those lucky enough to float under the radar for years on end need to take medication to cope with the pressure and the bull, and those new only happy until their positions are determined to be expendible to make up for terrible business decisions. Ironically, they still offer free shipping. Despite the company sinking, they refuse to change their ways and admit they made a bad decision. They'll be bankrupt before you know it. And considering how many shopping trips their wives go on every week around the globe, it'll be sooner than you think.

1.0
17 Sept 2013
Recommend
CEO approval
Business outlook

Pros

I sat here thinking - there was none.

Cons

This is a family owned business, however they take that to a new meaning and not in a good and caring way. At Jeg's you are your clock in #. The pay is good, however is it worth it if you are miserable and unhappy? The call center is horrible, I loved helping the customers and it showed in there response about how I handled there calls - A+ for me! However, you have to cover your bum, and document every little thing that you do for the customer or upper management could twist and manipulate. I recall a example which at the time I shook my head and listened in on a coworkers conversation with a boss. They did not like her tone - keep in mind this was a cute little old granny type who was always up beat and her voice like Anglia Lansbury- always nice sweet. They actually took her back into the training room to give her voice instructions.. lol The funny thing is she did nothing different and sounded the same...!!! Several times I caught upper management trying to frame me and say I did something wrong in an order- the cool thing is because I documented and made copies the ill attempts only showed there own insecurities and well made them look well- funny!!! I use to work in the warehouse and well - not much better - I would not recommend this job to anyone - keep looking and you will find something better!

1.0
9 Jan 2019
Recommend
CEO approval
Business outlook

Pros

My job on the phones with customers is good and I get to talk cars all day long.

Cons

Just when we thought things were going to be different, we lost the one person who is changing everything for us for better when Jeff Henion left. Now we go back to the way it was, cliqs and brothers who don’t know what they’re doing more people are being fired so these guys can get even more money.

Viewing 1 - 3 of 96 Reviews

Glassdoor has 102 Jeg's reviews submitted anonymously by Jeg's employees. Read employee reviews and ratings on Glassdoor to decide if Jeg's is right for you.