Does Jefferson County Public Library pay their employees well?

According to anonymously submitted Glassdoor reviews, Jefferson County Public Library employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Jefferson County Public Library. This rating has improved by 16% over the last 12 months.

How satisfied are employees working at Jefferson County Public Library?

35% of Jefferson County Public Library employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Jefferson County Public Library 3.0 out of 5 for work life balance, 3.2 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Jefferson County Public Library?

Patron Experience Associate (5) , Librarian (4) , Information Services Associate (3) , Library Page (3) , Associate (2) , Communications Specialist (2) , Library Associate (2)

What are the pros of working at Jefferson County Public Library according to real employee reviews?

"The people are amazing, and generally love what they do" ((in 5 reviews)); "great benefits if you are a salaried employee (at least 20 hrs/week), holiday time+vacation time" ((in 5 reviews)); "The benefits package is good, and they offer that to part timers, which is unusual." ((in 3 reviews)); "Some great coworkers." ((in 3 reviews))

What are the cons of working at Jefferson County Public Library according to real employee reviews?

"Leadership well paid but doesn't understand many of us have to work several jobs to make ends meet." ((in 4 reviews)); "down, homogeneous management." ((in 3 reviews)); "Low pay (public service)" ((in 3 reviews))

Jefferson County Public Library Reviews

2.7

35% would recommend to a friend

(56 total reviews)

Donna Walker

10% approve of CEO

32% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (56 reviews)

Jefferson County Public Library has an employee rating of 2.7 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Jefferson County Public Library employee rating is 26% below average for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

56 reviews

4.0

11 May 2026

Flexible part-time job with great coworkers, but low pay

Patron experience associate

Recommend

CEO approval

Business outlook

Pros

Great part time job with benefits flexible scheduling, ability to pick up more shifts at multiple locations Great coworkers

Cons

Low pay (public service) Difficult patrons

1.0

10 Apr 2026

Dead End

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Nice colleagues, better than being unemployed while you look for a better position elsewhere.

Cons

- Dead end job without meaningful opportunities for advancement, relevant training, or raises. - Even with recent unionization, wages for many long term employees are less than $20/hr with no realistic path forward to a living wage for this area. This is for college degreed employees. - Massive administrative bloat and waste - Expects employees to be constant social workers for patrons while employees are paid little and many have no benefits, so they, themselves, need social worker support. - As an org it is more concerned with LOOKING good than BEING good. Not trustworthy.

3.0

2 Dec 2025

Nice place to work but...

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great people to work with, interesting work

Cons

While I get the highest ratings on my annual reviews every year since working at JCPL, I still only get minimum wage salary. No merit increases. Shifts changes frequently because people leave. Leadership well paid but doesn't understand many of us have to work several jobs to make ends meet. It's hard to believe management when it says library staff are valued / appreciated.

Viewing 1 - 3 of 56 Reviews