Jason's Deli Reviews

3.9

81% would recommend to a friend

(1,356 total reviews)

Troy Cormier

86% approve of CEO

76% positive business outlook

Jason's Deli has an employee rating of 3.9 out of 5 stars, based on 1,356 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jason's Deli employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

1K reviews
1.0
16 Sept 2013

Worst delivery company I've ever worked for.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fair hourly pay and mileage compensation, but that's where it ends.

Cons

I've worked delivery for 5 years for a number of different companies (Domino's, Papa Johns, Pizza Hut, etc) and never witnessed unprofessional favoritism like I've seen at Jason's Deli. Favoritism is a joke here. If you're a new delivery driver for the company you will be forced to take the worst deliveries with the worst tips. The drivers with seniority will coax management into giving them the best tips, best shifts, easiest side work, and management will unprofessionally comply. These same drivers will do the least amount of work and management will encourage their laziness by rewarding them with the best deliveries and best shifts. This makes for a disorganized and unfair work environment. I worked in a location downtown that required the drivers to pay $20 out of their paychecks every month for a parking pass to the parking garage. I only made about $80 in hourly wages each week (10-15 hours each week.) That's an expense of $240 a year. That means for 3 weeks out of the year I'm working for free and not being paid because the owners of an establishment that does $2.5 million in sales yearly are too cheap to pay for parking for their employees. That's absolutely ridiculous for an established that does $200,000 a month in sales. If you don't want to pay for parking for your employees then don't open a location downtown that requires the use of a parking garage. That was the most short sided thing I've ever seen an employer do. This company is cheap, disrespectful to it's employees, and extremely disorganized. I've worked at places where I've averaged 20-30 deliveries a night and not had the number of problems with wrong addresses, messed up orders, etc. that I encountered doing 4-5 deliveries a day at Jason's Deli. The outrageous $7 and $17 delivery fees that Jason's charges customers encourages the customers not to tip the driver. It wasn't uncommon to get stiffed on the majority of the deliveries I took here in a day. Where as doing 20-30 deliveries with a $2-$3 delivery charge in a day for a pizza joint I wouldn't get stiffed once. This is because of the $7 delivery fee. Jason's is stealing money from their customers by charging a $7 delivery fee on a $30 order.

1.0
25 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Free food during training. Over time during training. There is a minimum of twenty words for this particular review.

Cons

Too many to list. Let's start with the fact that I was trained by people who do not possess the ability to fully comprehend or speak English. In addition, these employees all look to cut corners and literally will show you two different ways they do their job- the way they do it and the way they do it when management is breathing down their neck. Regular employees make minimum wage or barely above it; small wonder they lack motivation or drive. Regional trainer is comparable to a Nazi drill instructor. If you love being constantly micromanaged and questioned, this is the perfect career for you. Regional managers are detached from reality with unrealistic expectations. Store evaluations are received from InMoment feedback module, in which a 4/5 score across the board is considered a complete failure. Impossible to reach perfection by all standards for every individual customer. Upper level management can easily be seen in the dining room on their laptop, cell phones, and other devices for hours on end. Hours are ridiculously long and exhausting with no possibility of a set schedule, no flexibility when it comes to your own personal needs. Constantly short staffed because of employees who always call in on a daily basis with excuses, which in turn effectively makes management impossible. When you finish training they will place you at a store based on their needs, instead of based on something relevant and pertinent to you like, I don't know, where you live! Constantly attempting to fix what isn't broken. New policies and procedures implemented multiple times every month/quarter. The real focus of Jason's Deli isn't on the employees, core values, or even the customer, it's all about the bottom line.

1.0
21 Aug 2015

steak master

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

no pros it was the nastiest fooooood evvveerrrrr

Cons

hard work raw meat and nasty food

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