Does JD.com pay their employees well?

According to anonymously submitted Glassdoor reviews, JD.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at JD.com. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at JD.com?

69% of JD.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JD.com 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at JD.com?

Product Manager (29) , Intern (21) , Software Engineer (15) , Algorithm Engineer (12) , Project Manager (12) , Research Scientist (12) , Account Manager (10) , Internship (10) , Data Analyst Intern (9) , Business Analyst (8) , Data Engineer (8) , Human Resources (7) , Marketing (7) , Manager (6) , Sales Assistant (6)

What are the pros of working at JD.com according to real employee reviews?

"Good salary and wide range of new tech usage." ((in 32 reviews)); "JD has a great working environment between co" ((in 25 reviews)); "some people were nice and fun to work with" ((in 23 reviews)); "Good benefits and and and" ((in 20 reviews)); "Helpful and friendly colleagues" ((in 16 reviews))

What are the cons of working at JD.com according to real employee reviews?

"no work life balance at all" ((in 23 reviews)); "Management is bad." ((in 20 reviews)); "Bad Culture." ((in 15 reviews)); "high pressure" ((in 7 reviews)); "Excessive office politics." ((in 6 reviews))

What are employees saying about JD.com redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JD.com redundancy and their outlook for job security at JD.com in 2026.

JD.com Reviews

3.8

69% would recommend to a friend

(530 total reviews)

Richard Qiangdong Liu

83% approve of CEO

65% positive business outlook

JD.com has an employee rating of 3.8 out of 5 stars, based on 530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JD.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

530 reviews

5.0

2 Jul 2026

Good salaries and opportunities, but pressure and uncertainty abound

Category operations

Recommend

CEO approval

Business outlook

Pros

Good salaries, graduate oppturnities, fancy workplace, on-hand business experience.

Cons

workload, pressure, change, uncertainty, culture

5.0

30 May 2026

Growing platform in Hong Kong but requires overtime

Macro analyst

Recommend

CEO approval

Business outlook

Pros

A large platform in Hong Kong that is still experiencing fast growth and offers plenty of business opportunities

Cons

Very busy and requires overtime

5.0

17 May 2026

Great learning opportunities but challenging for employees

Software engineer

Recommend

CEO approval

Business outlook

Pros

a big e-commerce company, i have learned lots of knowledge and gotten in touch with people who is experts or kindly

Cons

it is not good for people who is low educational background or old people who is low level position , so that is the result it could make the low performance to people. because this low performance, so it must have to leave.

Viewing 1 - 3 of 530 Reviews

Jobs at JD.com

System Implementation

Warehouse Operations Internship (Mandarin Speaking) (JD Young Program)

JD.com

JD.com Reviews

Company ratings over time

Reviews by job title

Good salaries and opportunities, but pressure and uncertainty abound

Growing platform in Hong Kong but requires overtime

Great learning opportunities but challenging for employees

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