Does JD.com pay their employees well?

According to anonymously submitted Glassdoor reviews, JD.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at JD.com. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at JD.com?

69% of JD.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JD.com 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at JD.com?

Product Manager (29) , Intern (21) , Software Engineer (15) , Algorithm Engineer (12) , Project Manager (12) , Research Scientist (12) , Account Manager (10) , Internship (10) , Data Analyst Intern (9) , Business Analyst (8) , Data Engineer (8) , Human Resources (7) , Marketing (7) , Manager (6) , Sales Assistant (6)

What are the pros of working at JD.com according to real employee reviews?

"Good salary and wide range of new tech usage." ((in 36 reviews)); "A large company so the working environment and basic supplies are good." ((in 26 reviews)); "some people were nice and fun to work with" ((in 22 reviews)); "Good benefits and and and" ((in 22 reviews)); "Helpful and friendly colleagues" ((in 19 reviews))

What are the cons of working at JD.com according to real employee reviews?

"no work life balance at all" ((in 23 reviews)); "Management is bad." ((in 20 reviews)); "Bad Culture." ((in 16 reviews)); "Excessive office politics." ((in 6 reviews)); "The leadership lacks professional skills and is only good at socializing" ((in 5 reviews))

What are employees saying about JD.com redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JD.com redundancy and their outlook for job security at JD.com in 2026.

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JD.com

JD.com Reviews

3.8

69% would recommend to a friend

(530 total reviews)

Richard Qiangdong Liu

83% approve of CEO

65% positive business outlook

Ratings by category

3.9

Career opportunities

3.8

Compensation and benefits

3.6

Senior management

3.5

Culture and values

3.4

Diversity and inclusion

3.2

Work/Life balance

JD.com has an employee rating of 3.8 out of 5 stars, based on 530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JD.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

530 reviews

5.0

2 Jul 2026

Good salaries and opportunities, but pressure and uncertainty abound

Category operations

Recommend

CEO approval

Business outlook

Pros

Good salaries, graduate oppturnities, fancy workplace, on-hand business experience.

Cons

workload, pressure, change, uncertainty, culture

3.0

1 Jul 2026

Competitive salary, but program issues and layoffs

Operator

Recommend

CEO approval

Business outlook

Pros

- salary is competitive which is above market standards

Cons

- ex jdv program - program lacked structure - demoted to operator - laid off after

4.0

18 Jun 2026

Valuable business exposure, but expect long hours

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good exposure to business and commercials

Cons

Longer work hours and more intensity

Viewing 1 - 3 of 530 Reviews

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Jobs at JD.com

Operations Business Support Specialist

Operations Business Support Specialist

Operations Business Support Specialist

Warehouse Operations Internship (Mandarin Speaking) (JD Young Program)

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Reviews by job title

Good salaries and opportunities, but pressure and uncertainty abound

Competitive salary, but program issues and layoffs

Valuable business exposure, but expect long hours

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