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Intact Insurance UK

Part of Intact

Engaged employer

Intact Insurance UK Reviews

3.4

55% would recommend to a friend

(1,117 total reviews)
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Ken Norgrove

66% approve of CEO

59% positive business outlook

Intact Insurance UK has an employee rating of 3.4 out of 5 stars, based on 1,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
1.0
15 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Free tea and coffee if you can even call it 'tea' and 'coffee' as it's vile (couldn't possible be trusted with a kettle!) A fridge on the floor to put your lunch in 9-5 working hours 1.5x pay for overtime Easy to get to location Next to good shops Free water & air Salary paid on time Big windows to stare out of when you're trying to forget that this is your life and how it got so bad you ended up here....

Cons

Managers who know nothing to little about the actual job of the people they're managing If your face doesn't fit, it doesn't matter how good you actually are at your job; you'll be overlooked for any positive feedback/progression Disposable attitude to staff; no attempt at staff engagement other than throwing a (little) bit of money at some organised 'fun' aimed at young people Overtime on permanently as they're don't hire enough people but constantly reiterate that they've done the maths and there's enough full time employees to cover the work Atmosphere of dislike from management to their teams and overly obvious false pleasantries Management talk about each other to each other in ear shot of staff Management talk about staff members in a derogatory fashion when they're not there, in earshot of other staff Nothing is ever confidential- gossipy environment Spanish Inquisition style tactics if you call in sick or are unable to attend due to a family member's illness None sense 'brand beliefs' that don't translate into anything tangible and if you do try to demonstrate some thing; they're not interested Air conditioning is crap; you'll be lucky to sit in a chair where you're not either permanently freezing or too hot No cohesion between departments/sites Over use of buzz words No real training of any value given Old fashioned management style- treated like children despite age/experience/ etc Staff aren't trusted Bonus is minimal and decided by ever shifting goal posts for measuring 'personal performance ' Too many 'improvement initiatives' that are nonsense pr don't address root of problems Too many box ticking exercises

1.0
5 Jul 2015

Rapidly going downhill

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fairly flexible working depending on what you do. There are some great, knowledgeable staff. Fenchurch Street is an impressive office space.

Cons

- The exec team have totally lost focus on the people and as a result the once brilliant culture has rapidly deteriorated which seems to be being ignored - Complete lack of support and focus from senior management - Everyone focused on trying to save money but business strategies are working in silo and often conflict. - Totally different company than 12-18 months ago

1.0
20 Dec 2017
Recommend
CEO approval
Business outlook

Pros

When I started I could sense the majority of people had a good heart and wanted to do what is good for the company and their colleagues. I was only there for a few years but made some good friends.

Cons

I decided to leave RSA as I could not stand the environment anymore. Management have the right idea to improve systems and automate what can be automated but the execution is a disaster. No one is happy, everyone can see that management are so desperate to cut costs that they have made the company a place where experience has been drained away, people that were left were expected to do too much as systems were not fully integrated, in a company which pays terribly. Unless of course you are management. It has become a crude top heavy company who's only focus is to ensure execs and top management get paid. To summarise, there are less people who have to to do their job, while running transformation projects which aren't complete, while spending 60% of time on audit and control. The irony is that they are more prone to mistakes because people have no time to think. If you see yourself as a highly qualified professional then avoid this company.

Viewing 1 - 3 of 1,117 Reviews

Glassdoor has 1,263 Intact Insurance UK reviews submitted anonymously by Intact Insurance UK employees. Read employee reviews and ratings on Glassdoor to decide if Intact Insurance UK is right for you.