The company has experienced significant instability in leadership and compensation structure. In the past four years, both leadership and the commission plan have changed four times, making it difficult for employees to build consistency or long-term earning expectations. Another concern is the lack of transparency in how opportunities are distributed. Inbound calls and high prospect leads often appear to be allocated to a small group of select representatives rather than being distributed evenly across the team. This creates an uneven playing field and raises questions about fairness in the sales process.