Ingenious Reviews

3.2

47% would recommend to a friend

(52 total reviews)

Neil Forster

46% approve of CEO

36% positive business outlook

Ingenious has an employee rating of 3.2 out of 5 stars, based on 52 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ingenious employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

52 reviews
2.0
20 Jul 2020
Recommend
CEO approval
Business outlook

Pros

The employees are what makes Ingenious; hungry, driven individuals who want to make difference, particularly those who are on the ground and at middle management. Opportunity to get involved in a wide variety of work; friendly environment; great location.

Cons

Ingenious has ridden the wave of its previous success for far too long and is now lost with very little direction. Leadership and strategy from the top is non existent despite the Board thinking otherwise. It is very well recognised that a number of external factors have played a part with the difficulties that Ingenious have seen in the last 2/3 years however, what isn't recognised are the internal mistakes that have been made, particularly from a senior management point of view. The lack of strategy and vision has undoubtedly led to a huge turnover of staff in the last 12-18 months. This is in addition to the two redundancies that have taken place in the past year (July 2019 and June 2020) so the business has lost a lot of knowledge and drive from those who once propped up the business. It is a shame to see but until there is a recognition and complete overhaul of leadership and vision, the company will continue to go the way it has been in recent years. It is not the place it used to be and won't be if the archaic, rigid and attitude of "senior management always knows best" stays in place.

1.0
7 May 2020
Recommend
CEO approval
Business outlook

Pros

- Great colleagues to work with, particularly outside of senior management i.e. below divisional head. - Everyone is resigned to the fact Ingenious is likely to sink in the next couple of years and that the senior team are out to screw you so there is a real sense of camaraderie with everyone supporting each other to meet tight deadlines and often wildly changing expectations. - Due to a severe redundancy scheme last year coupled with a high churn rate not being replaced Ingenious is under staffed leaving the junior staff with lots of responsibility and opportunity to develop their skill set though no one to ask for support. - Location is great with plenty of options for after work. Many of the staff are often up for a drink after work most nights.

Cons

- A single shareholder owner by HNW individual. Perhaps was once involved in the company however hardly seen these days and feels like he has left a sinking ship. Due to a single shareholder the CEO is more like a puppet than anything else and micro manages every detail from individual transactions to investor communications. - There is a distinct lack of trust in the company with the senior team filtering information to the rest of the company. A strong inability to answer straight questions and promises often left unfilled. Has created a feeling of disdain between those that lead and those that do. - Salaries are 25% under market value (independent analysis) however used to be supported by significant bonuses. The company has however made a loss for the last two years with no sign that it is likely to change in the next few years. - Company plays on its once great reputation however has sat on its laurels for too long and is now significantly behind its competitors and unwilling to change. - Senior management take too long to make any decision meaning the company continues to loose both money and reputation. - Senior team are too interested in maintaining their large salaries as they approach retirement age than take a risk to revitalise the company for future generations. In particular the department heads will say one thing to their team and another to the CEO often selling out their team to make sure they are seen to align with the CEO. COVID-19 - Company was reluctant to send employees home for remote working. - No history of remote working in the company due to lack of trust by management. - Further evidenced by the fact we still use desktop machines rather than laptops.

1.0
27 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Smart and dedicated colleagues below Senior Management Interesting sector mix Funds invest across the capital structure Great office location Decent work/life balance

Cons

Significant headcount reduction in last two years - 240 FTE to 80 FTE Disregard for investors - This includes telling the infrastructure team they’re all being made redundant whilst expecting them to sell a significant portfolio of assets. I believe this to be in violation of the businesses fiduciary duty (red flag for investors) Opaque bonus scheme - although one hasn’t been paid the most staff in two years No long term incentives - no LTIP or any industry standard way of tying in key personnel to the business (red flag for investors) Poor pension scheme - it is the government bare minimum (3% of earnings up to £45k p.a.) Heavily loss making - (£7m) in 2019 No clear strategy or vision - no ability to execute on any new product launch or willingness to invest to grow. The Senior team expect new businesses to generate profit immediately whilst baring little risk Cronyism - when the infrastructure division was wound up the board retained an executive with no experience in the industry to oversee the remaining investments (red flag for investors) Inhuman - the company furloughed some employees during lockdown on <40% of their base salaries despite an owner with the a net worth >£400m. Meanwhile, Senior Management continued to receive >80% of their salary No diversity at board level - board has only every had one female member and no BAME members. This can’t be attributed to a lack of talent Family Office structure - the firm is entirely owned by Patrick McKenna and he therefore makes the final decision on every investment or strategy despite a limited involvement in the business day to day Poor risk management - up till recently there was no Senior Compliance Manager with the CEO also acting at COO and CRO COVID - the business made ~40% of employees redundant. Their was no enhanced payout. The infrastructure team were heavily mistreated against the best interests of investors. There was no support given in helping employees find new jobs. Senior Management did not have the decency to thank employees one-on-one for their hard work. Employees were made redundant in June despite furlough remaining in place till October

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