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Impala Services

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Impala Services Reviews

2.9

55% would recommend to a friend

(14 total reviews)
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Michael Keppe

52% approve of CEO

55% positive business outlook

Reviews by job title

14 reviews
1.0
23 Apr 2022

Not worth it

Recommend
CEO approval
Business outlook

Pros

Location People Dynamic environment Location

Cons

Too many cooks at the kitchen. Stingy eastern europeans trying to squeeze every hkd from employees

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Impala Services Response
3y
Dear Former Translator, Thank you for sharing your thoughts on your experience at Impala Services. We appreciate your positive remarks about our location, people, and dynamic environment. We also acknowledge your concerns and want to address them: Decision-making: We understand that having a streamlined decision-making process is crucial. We'll work on clarifying roles and responsibilities to improve efficiency. Employee treatment: Our goal is to create a fair and supportive work environment. We will review our management approach and ensure that we treat all employees with respect and consideration. Your feedback is valuable, and we will use it to make improvements within our company. Sincerely, The Impala Services Management Team
2.0
13 Jun 2023

Think Twice

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

if survive >1y chance to learn a lot and add valuable experience for future job, the general staff is friendly, middle management is supportive, office location is close to mtr

Cons

HR department lacks H(umaneness), general staff gets the tasks above their job duty and pay grade to solve with full ownership and close to no decision making ability, performance motivation will drop fast due to management lack of work ethics and leadership, lack of trust and somewhat no equality, too short term vision and unrealistic long term goals with no transparency, often avoidable stress situations created internally, structure on paper and chaos in reality, forget life work balance

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Impala Services Response
1y
Thank you for sharing your honest experience. While it is good to hear that you found growth opportunities and support from peers and middle management, we are sorry that other parts of your time with us fell short. Your feedback on ownership, structure, and transparency is taken seriously—we are actively working to improve internal alignment and communication. We agree: our people are our most valuable asset. We remain committed to learning from feedback like yours to build a stronger, more balanced work culture.
1.0
29 Sept 2025
Recommend
CEO approval
Business outlook

Pros

- Some colleagues are genuinely talented and dedicated, which makes it a bit easier to navigate the otherwise challenging environment. - Opportunities for learning about new technologies, although these are limited and often not applicable to our actual work. - Flexible work hours in theory, but the reality is that the workload often makes it hard to take advantage of this.

Cons

- Not many good aspects to highlight. The work environment is cold and hostile, making collaboration difficult. - Micromanaging. - Close to zero company growth opportunities. - There’s a significant disconnect between the company's advertised values and the reality. The fake online advertisements and fake user reviews create a misleading impression. - Salaries are poor compared to industry standards, leaving many employees feeling undervalued and unmotivated. - The company does not provide what workers need to succeed, often forcing us to use software that is either still in development or doesn't function properly. - Overemphasis on AI without considering the practical implications and challenges it brings to our day-to-day tasks. - There's a level of hypocrisy in leadership when it comes to promoting a positive workplace culture while failing to address the real issues employees face. Overall, I would not recommend working at Impala Services (nor their spin-off projects) unless significant changes are made to improve the work environment and employee satisfaction.

Viewing 1 - 3 of 14 Reviews

Glassdoor has 14 Impala Services reviews submitted anonymously by Impala Services employees. Read employee reviews and ratings on Glassdoor to decide if Impala Services is right for you.