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ISAT Total Support

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ISAT Total Support Reviews

4.3

89% would recommend to a friend

(101 total reviews)

95% positive business outlook

ISAT Total Support has an employee rating of 4.3 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ISAT Total Support employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

101 reviews
1.0
26 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Flexible work Schedule (almost too flexible) Donut Wednesdays

Cons

There's a good reason why you're seeing this company hiring everywhere and being quick to get people on board as fast as possible: 1. Extremely High Turnover Rate, management will look for any reason to get rid of you if for whatever reason they don't like you despite your work output. Being there only a few weeks in and I already knew of 3 people who got terminated before me. Oh and good luck getting in touch with HR without getting a lawyer involved. 2. Absolute mess of a training program, you will get the bare minimum of training and a pamphlet, and then be expected to fully submit a project. If you can actually find the outdated training manuals in time with no direction as to where they actually are on their 10+ servers, best of luck to you. 3. Extremely Unprofessional office environment & Etiquette. It's almost like a high school environment with how much gossiping goes on there. Management would constantly be out of reach making it impossible to ask questions or about work updates when needed, leaving you hanging the majority of your time. Everyone there felt fake, and if you don't fit in, consider looking for a new job before you get outcasted. I urge any recent college grad to avoid working for ISAT, as they will only waste your time with their office politics, gossip, and complete unprofessionalism, as they completely lack any empathy for new hires.

2.0
7 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Some teams and people are easy to get along with. The company has the potential to expand into an emerging market of growing support design regulations. Management will rarely interact with you.

Cons

This company is currently an absolute mess, instead of training new employees they offer a share point profile that they claim has a plethora of great resources. Unfortunately its half baked and completely disorganized. it is nothing more than a glorified scratch sheet with topics placed in the context of being useful, then forgotten, leaving snippets of possibly good information if you get lucky to find what you happen to be looking for. Management spend an unhealthy amount of time gossiping (the main topic being their employees) and are in no way, shape or form a solid resource when issues arise. I spent half my time asking about a simple matter, waiting a day for a response, and the reply showing a lack of understanding of the question. Eventually I gave up asking management questions as it was always more effective to figure out a solution on my own or to ask a collogue. They pay bottom rates for the talent they hire, One employee had to press for a raise for 3 months which was promised to him at the interview, and there is a running joke about 401K matching as its always a rumor but never a reality. During my time without proper guidance, training, or resources I was able to complete my projects, do as I was told, and even make improvements but I was still under the constant ire of management that made unrealistic expectations. Ineffective management wasted all of the potential talent of the pipe stress division, which led to an almost total exodus of all in-house engineers (including their most senior engineer) subsequently they are only able to hold on to remote workers. I was given a negative review because I was given a project new to the company and the senior engineer in charge didn't understand how to do it then bailed, leaving me the mess. Another used me as an escape goat because he didn't make deadline on his project when my only responsibility was to help. I took time off to help with a family emergency and this was brought up in my subsequent review. I was told that I should not have taken the time to help my mother because "we are all adults here and we have work to do." Needless to say management was deplorable and created a very negative environment. I did not feel valued and neither did many of the other engineers I worked with.

1.0
7 Apr 2020
Recommend
CEO approval
Business outlook

Pros

The water cooler is nice and office is immediately off the highway.

Cons

Engineers are second class citizens here compared to salespeople. People steal your food. The office itself is falling apart. There is mold and rats everywhere. The property manager hates us, the tenants.

Viewing 1 - 3 of 101 Reviews

Glassdoor has 105 ISAT Total Support reviews submitted anonymously by ISAT Total Support employees. Read employee reviews and ratings on Glassdoor to decide if ISAT Total Support is right for you.