1. Incredibly high employee turn over. There a 2 types employees at Norgren Ones that are 10 years or so away from retiring and can't afford to leave and the others come and go monthly. Norgren is only my 4th employer and Ive never seen turnover like this. Its kinda sad actually.
2. Low salaries and laughable excuses from management why no raises for anyone. I had multiple conversations with sales reps that I worked with most were resigning due to crazy expectations and no increases and unbearable micro-management
3. Disengaged employees. Nice people but after working there a month you figure out everyone is going through the motions or already looking for another job. I guess this is due to low salaries and high turnover. You never get to know anyone other than the people stuck there until they retire and they complain on a daily basis. What ever position you are hired for will be the one you stay in unless someone retires. The low employee morale is enough to make you take your lunch and never come back
4. Deliveries, This one is mind blowing. If you are in sales or customer service you are afraid to answer your phone whenever it rings so you just let it go to voicemail instead of getting yelled at for 8 hours a day because we can't meet delivery times after we have told customers it would be there and changed the dates on them 4 or 5 times. I have never in my career seen such hatred from a customers perspective. Can t say I blame them Now try and sell to these people, yah right.. Management says they are working on it. :)
5. Technology, this is the topper, its the biggest joke I have ever seen, you realize very quickly you work for an old fashioned manufacturing company. All of the systems are so dated there isn't even a manual for it. Yu have to watch other employees, but everyone is so new due to turnover you left looking at each other and shaking your heads. Training is a joke, mainly because they need your help everyone is at least a day behind in emails due to irate customers and there is no system to get them a date you have to email our location in Mexico. I wouldn't dare tell a customer that they are already pissed off and there is no way they would ever believe it. I couldn't believe it myself.
6. I could go on and on but I think you get the point. When you are working in this dysfunction you forget how normal companies operate. Like so many before me, I have found another job one I see myself at for a very long time. They pay very well, everyone here truly likes being here and you can tell since there is little to no turnover. I am not afraid to pick up my phone when it rings, my new company actually believes the customer is the #1 priority.
