Does ICANN pay their employees well?

According to anonymously submitted Glassdoor reviews, ICANN employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ICANN. This rating has been stable over the past 12 months.

How satisfied are employees working at ICANN?

48% of ICANN employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ICANN 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at ICANN?

Director (5) , Manager (4) , Project Manager (4) , Executive Assistant (3) , Senior Manager (3) , Administrative Assistant (2) , Billing Manager (2) , Operations Specialist (2)

What are the pros of working at ICANN according to real employee reviews?

"Great benefits and good job stability." ((in 22 reviews)); "Friendly People" ((in 17 reviews)); "Great management and culture." ((in 3 reviews)); "Genuinely nice and very smart people for the most part." ((in 3 reviews)); "Smart colleagues from around the world with different life experiences." ((in 3 reviews))

What are the cons of working at ICANN according to real employee reviews?

"Bad manager" ((in 7 reviews)); "not because senior management keeps it secret but because they don't know either." ((in 3 reviews)); "Current leadership is devolving, creating a highly toxic work environment" ((in 3 reviews)); "Work life balance is difficult with all the travel and late night or early morning conference calls." ((in 3 reviews))

What are employees saying about ICANN redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ICANN redundancy and their outlook for job security at ICANN in 2026.

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ICANN

ICANN Reviews

Compare reviews

3.6

48% would recommend to a friend

(102 total reviews)

Sally Costerton

54% approve of CEO

58% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Culture and values

3.0

Senior management

ICANN has an employee rating of 3.6 out of 5 stars, based on 102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICANN employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

102 reviews

5.0

10 Mar 2026

Good

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Amazing Good culture Benfits great

Cons

Strict Tough rules on vacation

5.0

8 Aug 2025

Amazing place to work

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great dedicated people, long tenures, happy, mission driven.

Cons

Hard work, but high reward. Do something that matters.

5.0

19 Jan 2025

Good

Software engineer

Recommend

CEO approval

Business outlook

Pros

Work life balance was good

Cons

Can not think of any right now

Viewing 1 - 3 of 102 Reviews

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Jobs at ICANN

Senior Project Manager, new gTLD Program

Remote

US$100K - US$138K /yr

(Employer provided)

View job

Business Analyst Specialist

Senior Administrative Assistant

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US$100K - US$140K /yr

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