employer cover photo
employer logo
employer logo

Hyperwallet

Part of PayPal

Is this your company?

Hyperwallet Reviews

3.2

48% would recommend to a friend

(88 total reviews)
avatar

Brent Warrington

33% approve of CEO

53% positive business outlook

Hyperwallet has an employee rating of 3.2 out of 5 stars, based on 88 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyperwallet employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

88 reviews
1.0
7 Apr 2016

Was happy to leave

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the folks working there are great, daily delivery of fruit and veggies from Spud.ca

Cons

- The office is an open concept one which 'promotes' collaboration, but also promotes kindergarten-like behaviours. Rubber bands would regularly fly from one desk to the back of someone else's head, balls were thrown, people would basically sing/talk/yell at any time, regardless of whether someone was on the phone with a client or not... - The office is located on the dingiest part of Granville street. It is not uncommon to walk over a puddle of vomit or have to carefully avoid large groups of homeless people. Sometimes, the door to the office would be blocked by squatters, making entering or exiting the office, a very unpleasant experience. - Immediate manager completely inflexible with regards to remote work (although that was okay'd in the interview - Higher Management - not present. None of the C level execs are even located in Canada, which explains why the office is run like a Kindergarten. There is no communication with staff as to what is planned for the future. - Poor distinction of roles, which led to a lot of finger pointing across departments to get work done. - As it is a sales driven organization, Sales is king! However, so many deals would be made by cutting, cutting down delivery timelines, cost, etc.. which meant completely unrealistic timelines to deliver projects. - When I got hired, I was promised growth within the company. All I saw when I was there was positions being cut, people being fired on a regular basis and not being replaced. The fostered a negative climate, and one of complete uncertainty.

1.0
20 Jan 2016

Does it get ANY worse than this?

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are fun. The pay is good. Location is great. Theoretically, interesting company. People are willing to help you learn the business. Their product for direct sales is fantastic but tough to duplicate in other markets.

Cons

There is NO communication. Employees found out HQ is moving to Austin because of a newspaper interview the CEO did (without Marketing's knowledge). The President is a bully. People are terrified of him. He manages by fear. There is a new culture/old culture clash. In the industry, it is known for churn. If you make it there two years, it is a miracle. Good luck getting commissions if you are in sales.

2.0
8 Mar 2016

It could have been so great

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

So much potential, great people, fun events, high learning environment, compensation and benefits seem to be slightly above market rate, product seems to have good market fit but no concentrated effort to make it fit.

Cons

Many other reviews have said the same thing but management has no control over where the company is going. Zero communication and fake promises about bettered communication with no follow up. President is indeed a bully and rules through fear rather than leadership. New CEO is disconnected from all offices as he has built himself an ivory tower in Austin.

Viewing 1 - 3 of 88 Reviews

Glassdoor has 88 Hyperwallet reviews submitted anonymously by Hyperwallet employees. Read employee reviews and ratings on Glassdoor to decide if Hyperwallet is right for you.