Pros
Support:
- Very, very good team dynamic and culture. More experienced colleagues have shared that it is the best team dynamic that they have worked in compared to previous companies. Lighthearted team, whilst getting the job done and supporting each other in the process. Lots of camaraderie.
- Diverse but egalitarian regardless. As the company and team has grown, it has become more diverse (specifically in terms of gender split). Regardless, even when it was less diverse, everyone is treated equally and with respect. Focus is on everyone simply being a team member.
- If you wish to do so, there is more opportunity to learn and understand the tech than common in most customer support jobs.
Engineering:
- Autonomous working environment, zero micromanagement.
- Low bureaucracy, productive meetings, individual ideas and opinions are respected equally and debated openly.
- Right-sized challenges for people who are progressing. Autonomy granted to go learn what you need to.
Culture, management and progression:
It’s a good place for people who are looking for interesting and challenging work and want to be in an environment with similarly driven individuals. This seems to be true across all departments, from sales, support, engineering to finance. There’s no expectation to work beyond hours, but you can appreciate that your work-life balance is not dictated for you. Management is reasonable and easy to communicate with. Company culture is prioritised and is meritocratic. People are well placed according to their strengths, given respect, trust and autonomy. It is cool to be in a dynamic environment and see things change - locations, people, objectives. Plenty of people to learn from.
Overall, working at hypervolt has been a challenging, humbling and positive learning experience.
Cons
Because it's a small team engineers can be siloed and it would be cool to work together with people more often.