Higher management is mostly absent from the office and appears disconnected from employees and day-to-day operations. The company feels like it is running on autopilot without visible effort toward business growth or bringing new clients. Job security is a major concern. Employees were laid off suddenly after losing a client, without proper prior communication or transition time. There is also a toxic internal culture issue where certain senior employees behave disrespectfully toward others while management seems to ignore it. The office food quality is also very poor and needs significant improvement.