Does Houston Public Library pay their employees well?

According to anonymously submitted Glassdoor reviews, Houston Public Library employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Houston Public Library. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Houston Public Library?

31% of Houston Public Library employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Houston Public Library 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Houston Public Library?

Customer Service Clerk (10) , Customer Service Representative (3) , Librarian (3) , Library Assistant (3) , Library Service Specialist (2) , Manager (2)

What are the pros of working at Houston Public Library according to real employee reviews?

"Good benefits, creative and selfless coworkers" ((in 4 reviews)); "Flexible hours depending on your manager and location." ((in 3 reviews)); "Nice work atmosphere with helpful people working there." ((in 3 reviews))

What are the cons of working at Houston Public Library according to real employee reviews?

"Management is completely out of touch with the day to day needs of both the employees and customers." ((in 3 reviews)); "Leadership and management highly unexperienced and not truly there for their staff members." ((in 3 reviews)); "the work is easy, but it is a lot that is required for us to do. the job is physically laborious with minimal pay." ((in 3 reviews))

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Houston Public Library

Houston Public Library Reviews

2.9

31% would recommend to a friend

(41 total reviews)

Rhea Lawson

8% approve of CEO

30% positive business outlook

Ratings by category

3.5

Diversity and inclusion

2.8

Culture and values

2.8

Work/Life balance

2.8

Compensation and benefits

2.7

Career opportunities

2.2

Senior management

Houston Public Library has an employee rating of 2.9 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Houston Public Library employee rating is 22% below average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

41 reviews

3.0

26 Dec 2024

Decent Employer

Customer service clerk

Recommend

CEO approval

Business outlook

Pros

Good work life balance and a chill job if you're at a good branch

Cons

Poor pay, and some branches have difficult patrons and management

3.0

6 Nov 2024

Under New Management

Manager

Recommend

CEO approval

Business outlook

Pros

New director seems interested in the well-being of the staff.

Cons

Benefits could be better, but they could also be worse.

2.0

9 Aug 2024

Difficult Job / Challenging Customers

Library assistant

Recommend

CEO approval

Business outlook

Pros

Air Conditioning made the day tolerable from a physical perspective

Cons

The unwashed, uncouth mob that descends upon us when doors open.

Viewing 1 - 3 of 41 Reviews

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Decent Employer

Under New Management

Difficult Job / Challenging Customers

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