Does HomeFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeFirst employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at HomeFirst. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at HomeFirst?

43% of HomeFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeFirst 3.4 out of 5 for work life balance, 2.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HomeFirst?

Case Manager (12) , Resident Advocate (11) , Housing Specialist (5) , Outreach Specialist (4) , Management Trainee (2)

What are the pros of working at HomeFirst according to real employee reviews?

"decent benefits." ((in 4 reviews)); "workers, good benefits, and lots of opportunities for over" ((in 3 reviews))

What are the cons of working at HomeFirst according to real employee reviews?

"Terrible management overall." ((in 7 reviews)); "cultural competence and “celebrating difference” or whatever are just talking points when the company is the same as others and worse: management is white, not just upper management, ALL management." ((in 4 reviews)); "No structure, management does not protect employees from harassment and lets bullying happen." ((in 3 reviews)); "the managers get paid way more than regular staff but do absolutely nothing!" ((in 2 reviews))

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HomeFirst

HomeFirst Reviews

2.9

43% would recommend to a friend

(58 total reviews)

Andrea Urton

62% approve of CEO

51% positive business outlook

Ratings by category

3.7

Compensation and benefits

3.4

Work/Life balance

3.1

Diversity and inclusion

3.1

Career opportunities

2.5

Culture and values

2.4

Senior management

HomeFirst has an employee rating of 2.9 out of 5 stars, based on 58 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HomeFirst employee rating is 22% below average for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

58 reviews

3.0

26 May 2026

Strong career opportunities but mundane work and limited support

Shift supervisor

Recommend

CEO approval

Business outlook

Pros

Strong opportunities to build one's social services network. Strong career opportunities.

Cons

Work can become mundane and more removed from Program clients, limited self-care support structures in place

2.0

8 May 2026

Meaningful work but horrendous work environment

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

-Meaningful work assisting unhoused unsheltered individuals and families experiencing homelessness obtain housing and/or shelter -workday variety— no day is the same as the last working with folks on the streets -entry level field and office experience with at-need populations

Cons

-values of the company are just words that can change with absolutely no change to company policy or procedure for clients or employees -an environment tolerant of discrimination, harassment, and unprofessionalism (eg. vulgarity, innuendos, and racist slurs) -tolerance for petty theft (FRAUD) and bullying -no raises, just 3-4% cost of living (COLA) adjustments that everyone at the company gets including the C-suite employees who are already making hundreds of thousands a year plus benefits. -high turnaround for frontline workers due to a high stress job -no living wage for frontline workers -very few safety guardrails and guidelines actually in place due to lack of accountability and oversight

3.0

1 May 2026

Overtime available, but unfair treatment of staff

Resident advocate

Recommend

CEO approval

Business outlook

Pros

Overtime is offered at different locations

Cons

Unfair treatment towards staff who do not have family members working within the organization.

Viewing 1 - 3 of 58 Reviews

Jobs at HomeFirst

Resident Advocate-BRC Grave (Tues-Sat)

Director of Development

San Jose, CA

US$130K - US$150K /yr

(Employer provided)

View job

Resident Advocate-EIH Cerone Day (Tuesday-Saturday)

Temp Housing Specialist-Individuals

Resident Advocate-Bernal Weekends Only