Question 1

Is Helpware a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Helpware have rated their employer with 4.6 out of 5 stars in 164 Glassdoor reviews. This is an average score with the overall rating of Helpware employees being 4.6 out of 5 stars. Search open Customer Service Representative CSR jobs at Helpware now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Helpware.

Question 2

Does Helpware pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Helpware with 4.5 out of 5 stars based on 164 anonymously submitted employee reviews. This is 2.2% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Helpware.

Question 3

How happy are Customer Service Representative CSR professionals working at Helpware?

Accepted Answer

94% of Customer Service Representative CSR employees at Helpware would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Customer Service Representative CSR professionals have also rated Helpware with a 4.5 rating for work-life-balance, 4.8 rating for diversity and inclusion, 4.7 rating for culture and values and 4.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at Helpware?

Accepted Answer

Customer Service Representative (213), Customer Service Representative (CSR) (188), Customer Support Representative (94), Team Leader (24), Team Lead (19), Customer Service Agent (14), Sales Development Representative (SDR) (14), Video Analyst (13), Customer Support (11), Tier-2 Support Representative (11), Tier II (9), Recruiter (8), Customer Service Representative (CSR) II (7), Bilingual Customer Service Representative (6), Human Resources Administrator (6)

Question 5

What are the pros of working at Helpware according to real employee reviews?

Accepted Answer

"Being able to work from home" ((in 76 reviews)); "Hours are good and the people I work with are great." ((in 67 reviews)); "Company containing great teams full of professionals that know how to/ and will provide best of support services you can find online" ((in 45 reviews)); "care and the salaries are good for everyone who's starting a job" ((in 35 reviews)); "Pay was great but about it" ((in 32 reviews))

Question 6

What are the cons of working at Helpware according to real employee reviews?

Accepted Answer

"Lack of help, upper management could’ve been better when it came to certain things." ((in 6 reviews)); "Not the best about time off." ((in 4 reviews))

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