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Hearsay Systems

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Hearsay Systems Reviews

3.7

70% would recommend to a friend

(154 total reviews)
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Mike Boese

74% approve of CEO

50% positive business outlook

Hearsay Systems has an employee rating of 3.7 out of 5 stars, based on 154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hearsay Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

154 reviews
1.0
14 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Free food, you can surf the web all day and if management likes you, you can 'work' from home and just not do anything.

Cons

The CEO is too busy building her own brand. Zero people skills, all about her books, her spotlight, her awesomeness. The original COO silently left - nobody was allowed to talk about it - and the other cofounder named himself COO. There are a lot of silently accepted inappropriate office romances and some customer facing staff have rather eclectic personal hobbies that don't align at all with the reputation they want to sell. There is no QA. The COO openly jokes about customers being the QA team. If a customer complains long or loud enough, one of the many daily sprints may sort of kind of patch the issue. And the customer will be told it's a native network change that Hearsay had no power over. Management sanctions and encourages these stories. Attrition is sky high, the photo wall is spotty all the time. Quality people who don't play the game quickly find themselves passively pushed towards the exit. The company is 5 years old and still touts itself a start up. Anyone with an IQ above 5 can see something is not right here.

1.0
27 Mar 2015

Ridiculous.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hearsay has all of the perks that have become typical of the modern tech start up. Free food, the ability to work from home, no rules, a fun and convenient location with a workplace environment to match.

Cons

All the pros about this place is where the problem lies. Employees are incredibly laid back to the point where a lot of them spend entire work days shopping online. This general incompetence can range from frustrating to downright laughable. Most of the employees are working for the first time out of college and don't receive the direction they need. Senior leadership plays favorites based on non-work related details. If they don't like you on a personal level, you are shunned until you are fed up and leave on your own.

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Hearsay Systems Response
11y
Sorry that you didn't enjoy your time here, or at least the end of it (if you stayed for more than a year, I hope you at least enjoyed the first part!) We put a lot of trust in people to get their work done how and when they want, so if people are occasionally shopping at the office, that's ok. Most people here are getting their jobs done and more every day (otherwise there are elves that get the work done at night!), so I'd doubt that too many days are being entirely wasted. :)
1.0
3 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Interesting problems to solve, some amazing people on the ground level,

Cons

They spent 6 months telling their employees that finances were doing great and we wouldn't be doing layoffs. Then they laid off 40 people with no warning, a 10 minute zoom call, and a pretty mediocre severance package. They said they are going to offshore all the jobs. A company value is "we show up for each other," but that clearly turned out to be false. Sometimes layoffs just happen. I get it. But not after 6 months of reassuring everyone at every single biweekly all-hands meeting.

Viewing 1 - 3 of 154 Reviews

Glassdoor has 163 Hearsay Systems reviews submitted anonymously by Hearsay Systems employees. Read employee reviews and ratings on Glassdoor to decide if Hearsay Systems is right for you.