Does HealthPlan Services pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthPlan Services employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at HealthPlan Services. This rating has been stable over the past 12 months.

How satisfied are employees working at HealthPlan Services?

30% of HealthPlan Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthPlan Services 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.1 for career opportunities.

What are the top reviewed jobs at HealthPlan Services?

Business Analyst (5) , Manager (5) , Retention Specialist (5) , Customer Care Associate (4) , Sales (4) , Billing Specialist (3) , Customer Service Representative (3) , Processor (3) , Programmer/Analyst (3) , Software Engineer (3) , Account Resolution Specialist (2) , Billing Processor (2) , Director (2) , IT Department (2) , IT Technician (2)

What are the pros of working at HealthPlan Services according to real employee reviews?

"Great people to work with." ((in 16 reviews)); "Benefits are good." ((in 12 reviews)); "pay is decent" ((in 10 reviews)); "And had some nice coworkers" ((in 8 reviews)); "Several opportunities to work from home." ((in 7 reviews))

What are the cons of working at HealthPlan Services according to real employee reviews?

"Lot of them poor management, unfriendly pepolle" ((in 24 reviews)); "Frequent Layoffs and no leadership" ((in 7 reviews)); "Long hours and you are expected to be on call a lot." ((in 6 reviews)); "No work life balance" ((in 4 reviews)); "No appreciation, the salary is horrifyingly low, they will not place anyone at permanent status for a long time." ((in 4 reviews))

What are employees saying about HealthPlan Services redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthPlan Services redundancy and their outlook for job security at HealthPlan Services in 2026.

HealthPlan Services Reviews

2.4

30% would recommend to a friend

(194 total reviews)

Jeff Bak

47% approve of CEO

22% positive business outlook

HealthPlan Services has an employee rating of 2.4 out of 5 stars, based on 194 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HealthPlan Services employee rating is 34% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

194 reviews

5.0

7 Jun 2023

Not sure what to put here

Medical claims examiner

Recommend

CEO approval

Business outlook

Pros

Very flexible and great hours

Cons

Cannot get my PTO correct

5.0

7 Dec 2021

Billing

Billing specialist

Recommend

CEO approval

Business outlook

Pros

Fortunately for me the managers were great as far as communication and effectively providing instructions. My last manager micromanaged a bit which is good for some employees that need to be monitored

Cons

When I wanted to move on to a higher level in my position and I requested twice they did not even followed up with me to say Yes or no . Just gave job to the next person from the street, then later my department team had to fix the mess made by the newcomers with the job position I had asked for.

5.0

22 Nov 2021

Horrible

Claims representative

Recommend

CEO approval

Business outlook

Pros

None a job if you need one

Cons

Unappreciated long hours cheap pay rude job needs only

Viewing 1 - 3 of 194 Reviews

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