Pros
Many of the properties were enjoyable to support, and individual homeowners were often highly engaged, approachable, and genuinely a pleasure to work with. Partnered vendors were exceptional collaborators, consistently dependable and helped create a mostly seamless day-to-day working relationship. I would have no hesitation living at one of the homes, though the quality of the resident experience can vary significantly depending on the property manager assigned.
Cons
The company has not been effective at retaining core talent, with turnover appearing significantly higher than industry norms. The willingness to lose experienced professionals has created avoidable challenges around operational continuity, knowledge transfer, and maintaining long-term team performance. The company appears to operate with a stronger emphasis on internal relationships and familiarity than on purely merit-based advancement. High-performing individuals were often overlooked for advancement opportunities regardless of their role, which impacted morale and created concerns.
