HMCTS Reviews

3.6

47% would recommend to a friend

(202 total reviews)
avatar

Susan Acland-Hood

70% approve of CEO

35% positive business outlook

HMCTS has an employee rating of 3.6 out of 5 stars, based on 202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HMCTS employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

202 reviews
1.0
12 May 2018

About to fall off a cliff

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Was a good place to work for (10 years ago)

Cons

1. Unpaid overtime. Workers can work over and have it as flexi time but only a limited amount of flexi can be carried forward (i.e. I worked 37 hours over my contracted hours last month, only 21 could be carried over thus 16 hours were unpaid) 2. Short staffed (and workers covering short staffing for fee - see point 1) 3. Over reliance on Agency workers 4. Huge backlog of work arrears 5. Low paid 6. No gratitude 7. Failing computer systems 8. Poor work life balacne 9. False promises from upper management 10. Seven year pay freeze. 11. Work has been devalued. Workers who are paid Span 2 worker are doing Span 3 work but only getting paid Span 2 wages and are not rewarded. 12. Bad atmosphere. 13. Worse is still to come, huge job cuts expected and work will be centralised. 14. Local courts are closing and staff expected to move within a 2 hour travelling time radius.

Viewing 1 - 3 of 202 Reviews

Glassdoor has 242 HMCTS reviews submitted anonymously by HMCTS employees. Read employee reviews and ratings on Glassdoor to decide if HMCTS is right for you.