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      Guesty

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      Guesty Reviews

      3.6

      76% would recommend to a friend

      (240 total reviews)
      avatar

      Amiad Soto

      76% approve of CEO

      68% positive business outlook

      Ratings by category

      4.2

      Diversity and inclusion

      3.9

      Work/Life balance

      3.6

      Culture and values

      3.6

      Career opportunities

      3.5

      Compensation and benefits

      3.3

      Senior management

      Guesty has an employee rating of 3.6 out of 5 stars, based on 240 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guesty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      240 reviews
      3.0
      11 Nov 2018

      Great people/employees - terrible management.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      One of the best people you'll ever work with, fun and dynamic environment, company trips, social events. The product itself is fantastic, full of promises and really interesting, fun to work with and learn.

      Cons

      You're just a cog in a machine, not an employee and will be treated as such. Management asks for pro-activeness and out of the box thinking, but they shove all ideas forward under the rug. There is no communication whatsoever between managers and employees, or other departments. HR does not know how to deal with complaints and matters they should be equipped to. People are afraid to speak out about many issues, causing a bad atmosphere sometimes.

      avatar
      Guesty Response
      7y
      Hi-thank you for this review! We will look into your advice, the last thing we want is for our employees to feel this way. HR supports the company by looking after and developing our biggest asset-the people.
      1.0
      24 Jun 2019

      The most savage treatment of employees I have ever seen!

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Nice office in the heart of Tel Aviv - 10bis - beer and Gym!

      Cons

      Extremely high turnover rate as employees is blamed (and laid off). The most savage treatment of employees I have ever seen. - Clear favoritism. - No upward mobility. - Terrible communication. - Poor management structure. - HR is erratic and unprofessional. Toxic VPs!!! If you aren't in the inner circle, you have no growth opportunities. New employees are VPs friends. A chaotic workplace environment.

      2.0
      2 Apr 2019

      Best people, worst management

      Customer support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      No doubt Guesty's biggest asset is its people. It's the best people, employees are friends also outside of work. This is the biggest retention aspect of Guesty.

      Cons

      Guesty has probably one of the worst Senior Management and HR you will ever see. Employees' harassment is a common practice and you'll quickly learn not to reach out to HR, it will just backfire (badly) on you. It's not a big surprise when you get to know the HR agents, especially for the customer-facing teams. In general, management there lost the human touch. Not only most have no empathy towards employees, but also lack of respect for basic rights, such as sick days, extra hours, vacation requests. If you're under the Customer Experience umbrella, prepare yourself for high level anxiety, work gaslighting, feeling guilty about requesting days off and even being sick, amongst others. In sum, constant psychological harassment brought by senior management.

      Viewing 1 - 3 of 240 Reviews
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      Glassdoor has 261 Guesty reviews submitted anonymously by Guesty employees. Read employee reviews and ratings on Glassdoor to decide if Guesty is right for you.