Guest Services Reviews

3.2

50% would recommend to a friend

(209 total reviews)

Gerard T. Gabrys

80% approve of CEO

41% positive business outlook

Guest Services has an employee rating of 3.2 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guest Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

209 reviews
4.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Incredibly organized training system, even provided us all with CPR certifications and paid us for it. The online scheduling board was super easy to use to request time off, trade shifts, etc.

Cons

Sometimes shifts were cancelled due to the weather. Not as many shifts as I was expecting because they over-hired.

2.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Free meals during lunch, nice guests and coworkers. Kitchen is clean and the food is pretty good.

Cons

Management is bit demanding and overwhelming at times even though they are nice as people. Normal restaurant expectations.

Viewing 1 - 3 of 209 Reviews

Glassdoor has 233 Guest Services reviews submitted anonymously by Guest Services employees. Read employee reviews and ratings on Glassdoor to decide if Guest Services is right for you.