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Groove Commerce

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Groove Commerce Reviews

3.8

66% would recommend to a friend

(33 total reviews)

Ethan Giffin

76% approve of CEO

66% positive business outlook

Groove Commerce has an employee rating of 3.8 out of 5 stars, based on 33 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Groove Commerce employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

33 reviews
1.0
8 Sept 2016

All talk, no substance.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flashy office, fringe benefits like beer in the office, free food, and big screen TVs.

Cons

Writing this review because it's not fair that the slew of current employee reviews written in the same week push the honest reviews back. It almost makes you think they were directed to write them! The CEO is a complete narcissist. Everything he does is aimed at making himself look special, even if it's a complete waste of money or superficial. The flashy office belies an under-experienced staff who are billed out at experienced rates.They make significant mistakes at client expense. They over promise and under deliver, consistently. They push employees to (unethically) post positive reviews of the company, as opposed to fixing the problems that cause the negative reviews in the first place. It should tell you something that there are recurring get-togethers for past employees, with the common purpose of bashing their former employer. Attendees include employees who have been fired, quit, and laid off. The commonality is they don't work there anymore, and no one misses it. The hiring mantra there seems to be "hire two, fire one." Nobody is valued, regardless of what they're told, and anyone can be thrown under the bus if someone is making the CEO look bad (deserved or not). The sales team will promise anything to get a signed contract. There is an expectation of long hours for the benefit of the company, but compensation is too low to attract more experienced professionals who know or respect their worth and time-value. And the "acquisitions" made to grow the firm were simply friends of the CEO whose own companies were failing and a way for them to save face. The CEO is the precise opposite of a leader. He hides when he should get in front of an issue. He throws people to the wolves when his name is on the line. He blames people for his own mis-management when things go wrong. You can't trust him.

3.0
18 Jul 2019

Mixed Feelings

Recommend
CEO approval
Business outlook

Pros

If you work hard and prove your worth, things will happen for you (just slowly). I did enjoy my experience with this company (from intern to contracted employee to full-time hire) and am super grateful for the mentorship and skills learned. There are truly impressive and skilled people who work here and we were all very close, partaking in happy hours and dinners at and away from the office. Everyone has a lot of knowledge to offer and works extremely hard.

Cons

Lack of transparency. I have the utmost respect for each person here, but during my time at Groove, things were a bit turbulent. We were told one thing but experienced another. We never knew what was actually going on with the company. I also watched MANY people leave, which I felt to be a red flag. The company has decreased in size substantially by about 70% in 2 years. Lack of sales also plagued the company and it was hard to hit % utilization, see growth, and transition into full-time because of the uncertainty of revenue coming in.

1.0
16 Dec 2015

Stop being a Middle Schooler and focusing on what other people think of you

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Cool office building. State of the art technology, some awesome co-workers, SONOS Speakers around the office

Cons

In theory Groove is a great place to work. an awesome office, and a fun industry. In reality though, Groove leaves a lot to be desired. At least 20 people have left Groove (left, not fired) in the past year, and in a company of maybe 30 employees, that’s a ridiculously high turnover rate. I’ve seen talented people leave or be passed over in favor of friends of the CEO. Unless you’re previously a friend of the CEO, or focus more on sucking up than doing quality work, you can’t move up within the company. Instead of offering bonuses and competitive wages, Groove spends their money on a holiday party, with mostly the CEO’s friends. On multiple occasions we were bribed with parties to post favorable reviews about the company to combat the negative ones written by clients (see Yelp, Best Places to Work... and even this site). There's a system in place for recommendations and anonymous feedback, but whenever offered, the responses from management were combative and canned. There is a clear lack of communication between the sales team and the rest of the company, as often during client calls, they will mention goals and tasks that fall far outside of the allocated hours, or spectrum of work, and when those ridiculous goals aren't met, it's the Dev and Marketing teams who get blamed and scolded, instead of looking at the whole process.

Viewing 1 - 3 of 33 Reviews

Glassdoor has 40 Groove Commerce reviews submitted anonymously by Groove Commerce employees. Read employee reviews and ratings on Glassdoor to decide if Groove Commerce is right for you.