Grange Insurance Reviews

4.0

73% would recommend to a friend

(396 total reviews)

John Ammendola

82% approve of CEO

72% positive business outlook

Grange Insurance has an employee rating of 4.0 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grange Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

396 reviews
1.0
24 Oct 2016
Recommend
CEO approval
Business outlook

Pros

The President of the company seems to really care. That’s what’s so confusing, how there can be such a difference in the culture the president wants to build and the culture being built around him. So either he doesn’t know or doesn’t care. I have a hard time believing the latter. Strategy is stressed. There is a lot of effort and it seems to be genuine.

Cons

The company just hired an IT leader from a local large financial institution which has a very damaged work place reputation. Micro management, lack of concern for employee’s, no empathy, lack of insurance experience. The Sr. IT level managers are fighting among each other and in the end the non-management IT person is ignored, just considered replaceable. The tension is very evident with the current turn-over in the mid to high teens. Unfortunately, H.R. has never been given the authority to make a difference, they’re mainly there to administer programs and when it’s time to take a hard stand, they’re scurrying out of the room looking for safety.

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Grange Insurance Response
9y
Thank you for your review and appreciate your candid feedback. It is definitely very concerning to us that you believe people are scared to share feedback and our culture is not supportive of open communication. While we do acknowledge that there has been changes in leadership and technology, we also acknowledge areas of concern and change management that occurs. We very much are committed to our values and of much concern to us that the Grange Insurance culture is not one that promotes communicating openly and doing the right thing. We would love to hear more about how we can change this and our HR Business Partners are a great resource to be able to help further discuss these concerns with. Again, we understand that this is a time of change and we are committed to listening and understanding the problems and concerns and addressing, please give us that opportunity.
1.0
20 Oct 2017

Joke Of The Century - A Sinking Ship

Recommend
CEO approval
Business outlook

Pros

A nice building and location

Cons

Grange has decided with the help of the COO that they needed to replace all of their IT leadership with people from either Chase or other banking institutions. The environment is toxic and if you don't come from Chase or the new regime than you might as well realize that your job is going to change and you will have no input to the changes. The new CTO they have hired is a militant, unfriendly curmudgeon who is an unpolished leader. When the CTO speaks at town halls, he gets very agitated when anyone questions about his propaganda, his face turns red in anger and he is visible rattled. The CIO is also very unfriendly and unapproachable, even though he states he has an "open door" policy. The CIO lies constantly to promote his agenda, like at the last town hall when he told everyone that we are partnering with the best of the best for the data center outsource, even though Grange is the FIRST client of the company they chose(which is being led by a Chase buddy). Also, the CIO has made the biggest deal about an Alexa app that barely does anything and he’s been riding that wave for over a year. Grange is so entrenched in Chase and Chase employees that they just outsourced their data center with a company that is new to this type hosting and Grange is their first customer. What's more, the company that Grange is going to move their data center to is being head up by somebody from JP Morgan Chase. At the end of the day, it’s a very sad situation that what once was a crown jewel in Columbus has been turned into a JP Morgan Chase culture, which of course NOBODY likes. What’s more appalling is that all of these new leaders from Chase (that get jobs without them being posted), hated the culture at Chase and have said so in company town halls, yet they have permeated the Chase culture at Grange. When a company has to spend an hour out of a town hall to address rumors, there is a large problem.

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Grange Insurance Response
8y
I’m sorry to hear your frustration. We have made and will continue to make changes within our IT department in order to fortify ourselves for the future. Our company’s strength and stability is essential, especially in technology. It allows us to be the best partner to our policyholders, independent agents and associates. I’ve shared your feedback with the appropriate people here at Grange, and please rest assured that the changes we’re making are in place to strengthen our company now and into the future.
1.0
18 Feb 2017

Lies and Layoffs

Recommend
CEO approval
Business outlook

Pros

New and updated training programs for non-managers Facility in German Village Free Parking Scheduled events for the employees

Cons

They continue to lay-off every few months. The communication is always "no more layoffs", then a few months later another one. People are very afraid to speak up. In all the meetings, everyone sits there in fear when asked 'does anyone have any questions". All the area's are getting hit hard and many are being outsourced. If you're desperate, take the job but stay hidden and just do your job. You'll find out if you go there, don't every speak.

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