Golfsmith Reviews

3.4

44% would recommend to a friend

(281 total reviews)

David Roussy

42% approve of CEO

18% positive business outlook

Golfsmith has an employee rating of 3.4 out of 5 stars, based on 281 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Golfsmith employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

281 reviews
1.0
9 Aug 2016
Recommend
CEO approval
Business outlook

Pros

1. One of the easiest retail jobs out there 2. Some of the discounts on clothing and golf clubs

Cons

1. 0% chance of advancement 2. 0% training 3. 0% commission on sales from Golfsmith 4. Will work you full time while designated as part time employee and give you no benefits 5. Low pay 6. Lack of respect for salesmen from management 7. Lack of golf passion and golf knowledge from employees 8. Extremely poor management

1.0
21 Jun 2016
Recommend
CEO approval
Business outlook

Pros

Utilized down time to work on my equipment through simulators.

Cons

Zero potential to move thru company. Company only cares about the 100 or so employees working in corporate. Sales staff brings in all of the income and is treated like animals. No commission. Any monkey can fit someone, but it's about fostering a relationship with customer that makes and brings back sales. Upper management is out of touch with how to treat people.

1.0
15 Sept 2016
Recommend
CEO approval
Business outlook

Pros

It's always wonderful to work in a field one is passionate about. It may be recreational but it's an important part of a lot of people's lives and it can definitely come through in the customer interactions how much they care. That's probably the only pro.

Cons

Golfsmith is currently in bankruptcy due to the ineptitude of the executives and the board. They went public far before the company was ready to acquire capital to expand the company while the number of golfers steadily declined. They then borrowed an incredible amount more money to merge with another company (Golf Town). Those debts are still unpaid. So now Golf Town is being sold and the debt from the merger remains. Even before the financial issues, there was very little upward mobility for those in the stores, raises were very small and infrequent, despite their copious spending. Bonus plan was inadequate at best and there was no 401K participation. The environment and corporate message, despite who was in charge, was always one of urgency and disapproval. Nothing ever good enough, no focus on successes, just "only this matters and we aren't good enough" until 2 months later that something was something else entirely. Corporate leadership has run the company into the ground just as we're nearing the 50th anniversary in 2017.

Viewing 1 - 3 of 281 Reviews

Glassdoor has 287 Golfsmith reviews submitted anonymously by Golfsmith employees. Read employee reviews and ratings on Glassdoor to decide if Golfsmith is right for you.