Gogotech Reviews

3.3

45% would recommend to a friend

(83 total reviews)

Ritesh Chaturbedi

51% approve of CEO

45% positive business outlook

Gogotech has an employee rating of 3.3 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gogotech employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

83 reviews
2.0
6 Apr 2016

CEO is Clueless

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You might learn a few things here and there from the few smart people still there.

Cons

Go check out the CEO's comments here. Does he really think that job searchers who read such an arrogant response will want to work for him? Go check out the rating on the Better Business Bureau, he says. What he doesn't say is that this used to be an F until Gogotech started paying them. Suddenly, all the reviews just got erased. He says that people were toxic when he got there. This is just not true. Maybe people were worried about the future, but that doesn't make them toxic. And was there some entitlement? Maybe. But maybe that entitlement stemmed from pride people felt in that they successfully built up a company? How unacceptable this pride was to someone who contributed zero percent to the growth of the business, wasn't even there when it was happening. This same person decided that all the people who grew the business didn't deserve to be paid what they got, because it looked bad on his balance sheet. Apparently, people were only "good enough" for their salaries before he bought the business, because he cut everyone's pay shortly after coming in. That sir, is not how you inspire people in the workplace. Sure, win over your employees by completely overhauling their day to day tasks while taking away their incentives instead of adding to them. That's a great strategy. Sorry, but his attempt to sound reasonable and down to earth through this platform has failed. It doesn't sound sincere at all. Nobody wants to read about his split test, and how he tries to compare himself to the CEO of Zappos. I mean, really? And there's plenty of people who left last year by their own choice and not because he asked them to leave. These people were just fed up for working under people they didn't trust and thought they could do better.

avatar
Gogotech Response
10y
Hi, this is Haas, the CEO of Gogotech. I'm responding to try to set the record straight. Last quarter was our best recruiting period on record (since I've joined the Company) with 11 new hires joining our dynamic team here at our headquarters in midtown NYC. We're always looking for more great people. It is true that Gogotech had an F rating with the Better Business Bureau before I joined but now has an A+. It is not true that we've paid any money to the BBB at any time since I've been CEO to buy that rating. I believe that the current rating, and more importantly the improvement in our rating, is indicative of the type of cultural turnaround we've achieved over the last few years. I'd like to think that I've played a small role in that transformation but, of course, it's involved the entire team and a full re-invention of our customer service processes. Salaries go on an income statement, not a balance sheet (sorry, couldn't help myself) ... but yes, two departments with commission structures did suffer a one-time reduction in those commission amounts two years ago. We had incurred significantly more overhead in moving to our new (gorgeous) office space and expanding support teams to assist us and we asked those individuals earning commissions to help support our expenses. At the same time, we also significantly increased compensation for many departments which didn't earn commissions and in our view were lagging the market. So while you may have been negatively impacted we were doing our best to be fair to everyone. One of our newest hires just posted something to Slack yesterday that, without being about these posts, felt relevant. Here's what he said: "There will be haters, there will be doubters, there will be non-believers, and then there will be you, proving them wrong." We're looking for great people to join us and help prove others wrong. Thanks for reading this.
2.0
4 Aug 2016

Going to lay out some truth here

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Many of the employees seemed really nice, location is decent close to times square. Metrocard was untaxed but you still have to pay for it And free avocados when they were there, it was hit or miss

Cons

1 Growth - ultimately theres no vertical growth. Yes if you are a star and put in your time you will probably become a team leader a couple years down the road but dont count on that time you put in to save you when its time for the company to show profit. 2 Management- I went to college for business and this company fits the mold of the exemplary "bad" companies we cased for management and leadership disasters. Employees are treated as expendable assets because the assumption is there will always be new employees. The work is pretty basic and employees come and go fairly regularly. If you are considering employment with Gogotech and you accept the offer to work there, understand you are the reason that makes this concept possible. Do yourself a favor and just keep browsing to the next company. 3 Leadership -uninvolved. The CEO knows about Gogotech no question but he is relatively uninvolved in any leadership capacity. Decisions (the kind that affect many peoples employment) are based on the portfolio of the investors and they will always win...a downsize in employment has the same effect on their profit as a good month selling, maybe better. Nothing inherently wrong with that, but consider yourself warned. 4Pay - Employees are low-balled with payment, especially in the commission area and the commission breakdown is complex and aimed at reducing payout. The unspoken rule is to work well over 40 hours, thats fine, don't get paid overtime, fine. But there isn't a reasonable salary or a clear advancement schedule. To sum it up there is a lot wrong with this company right now and if it wants to survive these things will have to change. But do you want to be a part of it while this is happening? FYI Some of the (positive) reviews here are fake. Yes many of the staff at Gogotech are happy with their jobs, but they are probably not the ones writing these positive reviews.

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Glassdoor has 90 Gogotech reviews submitted anonymously by Gogotech employees. Read employee reviews and ratings on Glassdoor to decide if Gogotech is right for you.