Go Rentals Carcierge/Guest Service reviews

1.9

30% would recommend to a friend

(4 total reviews)
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Kaye Gitibin

60% approve of CEO

31% positive business outlook

Reviews by job title

4 reviews
1.0
3 Nov 2024

Management

Recommend
CEO approval
Business outlook

Pros

Great benefits, Go pays for a phone line, and two weeks' vacation.

Cons

The worst part of Go is managers are not fair and don’t support their employees when they need assistance. One manager has a special relationship with an employee and gives the employee what they want and need. A manager takes an employee on special lunches when another employee is left behind at the desk.

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Go Rentals Response
1y
Thank you for taking the time to share your experience with Go Rentals. We’re glad to hear you appreciated the benefits offered, including our paid vacation and phone reimbursement program. We are, however, truly sorry to hear that you felt unsupported and experienced perceived favoritism during your time with us. At Go Rentals, we are committed to fostering a fair and respectful work environment where all team members feel valued and supported. Concerns regarding equity and professionalism in management are taken seriously, and your feedback will be shared with the appropriate leadership to ensure we continue to uphold the standards we set for our team. We also welcome direct conversations and encourage current and former employees to reach out to Human Resources if they believe a situation warrants further review. Your input helps us improve, and we appreciate your honesty. We wish you all the best in your future endeavors.
1.0
5 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Cool cars (sometimes fully loaded)

Cons

terrible days off. Mainly use outside hires for managment positions. Make it nearly impossible to be promoted from within

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Go Rentals Response
1y
Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed working with our vehicles, but we are genuinely concerned about the issues you've raised regarding internal promotion opportunities and management practices. At Go Rentals, we strive to foster a positive and growth-oriented work environment where all employees feel valued and recognized for their contributions. We appreciate your perspective on the promotion process, and your feedback highlights an area we are actively working on—ensuring that our internal team members have clear pathways to advancement. We are continuously reviewing and refining our policies to offer more opportunities for professional development and promotion from within. Your comment regarding management recognition is equally important to us. We want every member of our team to feel acknowledged and appreciated for their hard work. We will share your advice with our leadership to improve our communication and ensure that credit is given where it is due. Thank you again for your input. We are committed to making Go Rentals a place where our employees can grow and thrive, and we welcome any further suggestions you may have to help us achieve that goal.
4.0
4 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Good hours, experience, and overall job satisfaction

Cons

Management micromanaging and holding you back from moving up in the company

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Go Rentals Response
1y
Thank you for taking the time to provide feedback about your experience with us. We're pleased to hear that you were satisfied with your working hours and overall experience. It’s important to us that our employees feel valued and enjoy their time here. Regarding your concerns about management, we sincerely apologize if you feel that micromanagement has been a barrier to your growth. We always strive to foster an environment where our employees can thrive and develop their careers. Your feedback is very helpful, and we will be reviewing our management practices to ensure we are empowering our team members and providing opportunities for growth. Thank you again for your feedback, and please don't hesitate to reach out directly if you'd like to have a more in-depth conversation.
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