Get Beyond Reviews

3.5

58% would recommend to a friend

(71 total reviews)

43% positive business outlook

Get Beyond has an employee rating of 3.5 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Get Beyond employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

71 reviews
1.0
2 Aug 2020

Stay Away!

Recommend
CEO approval
Business outlook

Pros

None that I can think of

Cons

This is an honest review, I actually waited a few weeks after I quit this joke of a company so I would write this based on facts and not based on emotion. This is a W2 position with absolutely no base salary and yet, a quota to be hit. If you are brand new to the industry Training: I have to say, I have never in my entire professional career have been so mis-trained. They will put a person in a leadership position with absolutely no knowledge of the product or process. For example, I asked my Team Leader if he was aware what Cash Discounting (merchant services) is and he did not. Everything I learned was on my own. Product: Beyond offers Credit Card processing, PayRoll, OnLine marketing and Loans....or do they? Beyond is a middle man for every transaction, you can literally work directly for the companies they work with, get a bigger cut and not have to worry about being so micro-managed that it makes nearly impossible to be productive. Micro Managing: For a company that pays absolutely no salary they sure want to know your business. They want DAILY and WEEKLY reports of your activity with your entire pipeline in it. That’s right....they want to know who you are currently prospecting and creating a trusting relationship with, so when you leave the company (and you will) they will claim you pipeline and threaten you with the legal department, so all that hard work is for nothing, so if you still take this job after this review I’ll give you one piece of advice: DO NOT SHARE YOUR PIPELINE Managers will also text you at 12am “reminding you” about the daily reports that are due they next day at 9am...every day. Zoom calls after Zoom calls...Team calls after team calls, and God forbid you are not in them. I was at a family event once at 5pm and my manager told me “these are working hours, you need to be on this call”, I was laughing so hard my Tequila and Soda came out of my nose.... Money: Anyone who worked in merchant services know the residual is why we are in the game. Well, beyond will pay you a 50% sign-up bonus, which can be a good chunk of change depending on the account, but then 15% residual after that....it’s almost laughable based on what I know now... Oh yeah, and if you leave the company you don’t get to keep the residual, which they lied to me about when I was hired and told me I could. Look, go be a 1099. You’ll be MUCH happier... I currently work for a company with excellent training, and in my first week I closed 3 merchants and the residuals are 70% Beyond is a joke

2.0
23 Jun 2021
Recommend
CEO approval
Business outlook

Pros

In the beginning, the Service Center was great. Many well-meaning and skilled people were working the phones and providing great sales support and client service. As time wore on and the company struggled financially, the quality and number of service center employees decreased, resulting in long hold times and poor outcomes. The vast majority of Beyond employees, especially at the "producer" or "service" level are outstanding human beings. As you rise through the ranks the quality of human decreases. Lots of performance based bonuses for recruiting, early new recruit production, and hitting meager revenue objectives. This took the place of traditional salary. Seems to be more focused on promoting from within, which allows for advancement, but there is no meaningful leadership training across the entire organization.

Cons

Beyond positions itself as "charity owned" claiming that it contributes "half its profit" to a charity started by the founder Bob Carr. The company has not contributed a single dollar to the charity and the conditions under which such a contribution would be made is extremely low probability. Sales training is extremely weak. Catering to the "fog a mirror and you're hired" salesperson, the training is very entry-level and completely missing product training. Training teams are well-meaning wonderful people who have never sold a thing in their lives and don't know the very basics of payment processing. Underwriting is extremely conservative - basically Beyond wants to board a bunch of restaurants yet doesn't have a meaningful restaurant solution to position. Payroll is HORRIBLE. Run by a train-wreck of an internal operations team and partnering with Execupay, it is both extremely basic and extremely poorly executed. The allure during recruiting is "multi-product sales" but eventually leaders find themselves saying "just focus on payments". No meaningful point of sale solutions and ZERO equipment placement programs. Nearly every company in the industry places equipment for free, financed, or at a reduced cost to win business for certain deals. Not Beyond - they expect you to take it out of your signing bonus. Very low residual split for sales reps and EXTREMELY low override for sales leaders. Sales producers make 50% of the annual margin up front (subject to claw backs) and 15% residual. Managers make 25% of Sales compensation to the producer. Very hard to get out from under the "guarantee" offered in the place of a salary. Programs, products, and ideas are launched before fully vetted and tested resulting in a lot of confusion and straight chaos with the sales teams in the field. Founder/owner has been under investigation by the SEC and has ongoing legal battles with his former company.

2.0
23 Jan 2018
Recommend
CEO approval
Business outlook

Pros

Bob Carr is a fabulous individual. Enthusiasm for growth. Great Benefits. Will be a good company. Just hard to make a living right now.

Cons

Lack of direct support to field reps due business model of the sales force. Technology is behind. Support staff is still learning. Very hard to hit monthly goal requirements. Straight commission. Very competitive market to break into.

Viewing 1 - 3 of 71 Reviews

Glassdoor has 74 Get Beyond reviews submitted anonymously by Get Beyond employees. Read employee reviews and ratings on Glassdoor to decide if Get Beyond is right for you.