Genesys Reviews

4.2

85% would recommend to a friend

(115 total reviews)

82% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 115 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.

Reviews by job title

115 reviews
5.0
4 May 2025

Almost Perfect Company

Recommend
CEO approval
Business outlook

Pros

Remote work flexibility (Hybrid Set-up) Good benefits (HMO, leave credits, laptop provided) Professional growth (Exposure to Microsoft Intune & Azure) Supportive team culture (Collaborative IT and cloud teams)

Cons

Sometime may requires strong troubleshooting skills. Office gossips and envy from limited people.

5.0
7 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Very Good work culture and the surroundings

Cons

No cons as of my work period

5.0
12 Mar 2025

Great Company to Work For

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Remote - Good Benefits - Kind and Supportive Leadership

Cons

- Difficult to move up, unclear expectations for promotion - Compensation tends to be on the lower end of market rate, raises are on the lower end

Viewing 1 - 3 of 115 Reviews

Glassdoor has 132 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.