Genesys Reviews

4.2

83% would recommend to a friend

(2,707 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
5.0
30 Jan 2020
Recommend
CEO approval
Business outlook

Pros

If you want to be at the cutting edge of technology and be excited by what you do everyday then Genesys is the place to be. It is difficult to understand how anyone would leave and find a better place to work with brilliant people, be well compensated for your efforts and enjoy the many employee benefits.

Cons

Whilst it is understood we provide solutions to many of the largest companies & government enterprises there comes with this responsibilities and requirements around process and security. This is the only frustration.

5.0
6 Jan 2019

Great Company, Great People!

Recommend
CEO approval
Business outlook

Pros

- Great opportunities and benefits. - A forward-thinking, innovative company. - Customer focused. - A fantastic, supportive team.

Cons

Being a global company (and therefore globally dispersed) can be somewhat different if you haven't worked in a similar environment before, however it is not overly limiting and can open up other opportunities.

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Genesys Response
7y
Thank you for your positive thoughts. Genesys is a company that is forward thinking and always looking to innovate. We are customer focused and focused on creating a positive environment for our teams. We have over 5,000 people worldwide and it can create time zone challenges. I have team members located across the US and the world and the way that we have found to best connect is by using video chat. It has made the world a bit smaller and helped us as a team. Give it a try and see if you like it. Thanks again, Greg (Greg Buck, Global Talent Brand Manager)
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Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.