Genesco Reviews

3.6

65% would recommend to a friend

(268 total reviews)
avatar

Mimi Vaughn

95% approve of CEO

50% positive business outlook

Genesco has an employee rating of 3.6 out of 5 stars, based on 268 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genesco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

268 reviews
1.0
7 Dec 2009
Recommend
CEO approval
Business outlook

Pros

If you like retail, the job in itself is fine. The discount is nice, but it is limited (which they forget to mention) so forget about holiday shopping. Put me in a room full of shoes and tell me to talk to new people every day about shoes and fashion and there's no way I could be unhappy!... (Unfortunately, Genesco found a way to make me unhappy.)

Cons

I've never been so miserable working for a company in my entire life. Which is really sad because I like the actual job and the people there. The company just isn't fair to their employees. I made 140 a week plus 4% commission on everything I sold. If that's not bad enough, the company makes the part-time hourly-paid employees reach sales goals too. Since they are paid hourly, they don't make commission on what they sell (or if they do it's very very small). So by making the hourly employees reach sales goals too, Genesco has found a way to take some sales away from co-managers and managers, so it's less commission they have to pay them. They also over schedule management and under schedule hourly part-timers. Since co-managers get a base pay of just 140 a week, the company overworks them, so they don't have to pay as much hourly wages to the part-timers. So management is exhausted, overworked and underpaid, while part-timers are starved for hours. They also flat out lied to me. When they hired me, they told me 45-50 hour weeks, so I accepted the job. I am working 55-65+ hour weeks... all for a tiny paycheck. I get one day off a week. I can't visit my parents and family who live out of state, I am not allowed to request a day off. I don't get compensated fairly for overtime as well. I met and exceeded my sales goals, and when I got my paycheck it was like I was practically working for free considering the amount of hours I worked. The paycheck (even well you sell a lot) just isn't worth the hours.

4.0
27 Oct 2010
Recommend
CEO approval
Business outlook

Pros

Very capable and intelligent executive team, most of whom came from McKenzie Consulting. I really enjoyed their summer hours. If you choose so in the summer, you can come in earlier and work 7 to 5 Mon - Thurs and then leave at 11 on Fridays.

Cons

Upward mobility is quite dependent on someone else leaving. Many employees have been with Genesco for 15+ years so it's difficult to get and move upward.

2.0
21 Apr 2023

it's Meh, pays the bills.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay with Genesco is decent, and the benefits are pretty good. The 401k matching is definitely a plus.

Cons

terrible corporate culture, lack of leadership engagement, wishy washy on jobs. One minute hybrid and one minute everyone has to be in the office regardless of the burden. If a leader doesn't like you they will tank your entire review based off a perceived failure in a single area. It's a joke to actually ask for fairness and a voice. HR doesn't follow through on issues raised, it just gets swept under the rug.

Viewing 1 - 3 of 268 Reviews

Glassdoor has 285 Genesco reviews submitted anonymously by Genesco employees. Read employee reviews and ratings on Glassdoor to decide if Genesco is right for you.