Reviews by job title

21 reviews
1.0
10 Apr 2025

If you value yourself, don't. Not even if you're desperate.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Shift work (Though you can negotiate a little bit on your off days, you probably can kiss having weekends goodbye. This does mean that you no longer have to 'fight' to take Annual Leaves to make your Public Holiday a long weekend though.) But this introduces the headache of exchanging working days/days off with your colleagues to get what you want. - They attempt to hold frequent activities/celebrations and give out free (very cheap) gifts to employees. However, because of how much work there is to do, you most likely won't be able to attend (provided it falls on your working days, again, shift work). - As most of the companies in this industry are located in Tuas, the current location of Genscript is considered accessible and convenient. There's at least three coffeeshops nearby as well, at reasonable price points, something that Tuas severely lacks. Majority of the stores don't open on weekends though (Shift work problems).

Cons

Cons: - Shift work (See the pros) - No work-life balance. They may ask you to come back on your day offs, or reject your requests for certain days you want to take off (because of the severe lack of staff due to extremely high turnover rates). - Non inclusive. Their attempt to translate their system/documents into English is very poor and half hearted. Anyone important/high up ONLY speaks and write in Chinese and fully expects you to do so, so if you intend to climb the ladder (provided you have that resilience) you'd need to be good at Chinese. This also means anything important is, by default, in Chinese. --> As above, communication between colleagues are usually in Chinese. - From speaking to other colleagues, career progression here requires you to be inhumanely perfect, or have insane resilience to endure being treated like you don't have a personal life outside of work. - Their performance evaluation targets are extremely unrealistic and punishing. Should you make a mistake, they focus on blaming you and punishing your performance evaluation. - The culture here seems to be quite toxic. They expect perfection (and beyond) from you, any less and they treat you like you deserve to be thrown in the trash. They will make you question your self worth and overwork you, and it still won't be good enough. The problem will always be *you*, because you're not devoting your entire soul and life to this company. - Based on the fresh grad employment survey, the pay they've offered (to me at least) is below average. Expected from a first job, but be prepared. For reference: It was a few hundred dollars below the 25th percentile. - HR will entice you to join this company with sweet half truths. Don't fall for it. The turnover rate in this company is high for a good reason. 80% of the employees here (at this time of writing) have been employed for less than 1 year. The remaining 20% are mostly non-locals who've dedicated themselves like sentinels and would likely never leave or change their ways. - It was never communicated or put into our contract that we weren't allowed to claim OT pay. However this rule is enforced, and you're only allowed to claim OT leave (leave-in-lieu). BUT the thing that makes no sense... is that you can only claim that if you OT for 2 hours minimum. So if you have to stay behind for an additional hour, that doesn't count as OT no matter how many days you're forced to do it. TLDR: High workload for very little pay and compensation.

5.0
26 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The company is just getting started and there are many development opportunities.

Cons

Heavy workload and high pressure

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Organized workflow between teams and good emphasis on communication and open discussion. Errors and mistakes are addressed from a problem solving perspective, not with blaming.

Cons

Workload can be unpredictable, although management tries to avoid production overtime whenever possible

3.0
29 Jul 2025
Recommend
CEO approval
Business outlook

Pros

free lunch , team built

Cons

There is too much workload sometimes.

avatar
GenScript Response
6mo
Thank you for sharing your feedback. We’re glad you appreciated the team-building activities and lunch benefits. We understand that workload can feel high at times, and we continuously review resource allocation and processes to improve balance. Your suggestion on localization is noted and will be considered as we work toward enhancing our operations. We appreciate your contribution and wish you success in your future career.
4.0
8 Jul 2025
Recommend
CEO approval
Business outlook

Pros

very good work environment and culture

Cons

workload is high and relatively underpay compared to the market

avatar
GenScript Response
2mo
Thank you for your comment and good feedback about our culture and work environment. We did want to clarify one point: GenScript does not have an office in The Hague. Our local HR team is expected to be very familiar with our office setup and locations. Thus we’re unable to confirm that this review reflects an actual experience within our HR team here. That said, we take comments about workload and compensation, and we continuously review both to stay competitive and ensure a healthy work environment.
1.0
13 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Free lunch, great health insurance

Cons

Chinese Style Management Insane workload and work hours. When you let the manager know that the workload is impossible, they will just tell you to improve efficiency instead of hiring more people, and you will be constantly feeling like your are bad at your job. The emotional damage from the managers is real. Run away from here if you can.

avatar
GenScript Response
1y
Thank you for your feedback. We’re glad you appreciated the health benefits and meals provided. We take concerns about workload, management style, and employee well-being seriously. While we strive to foster a high-performance culture, we also recognize the importance of fair expectations and support. Your insights are valuable and will be shared with leadership to help us improve.
5.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great Culture & Environment: The working environment is incredibly young, vibrant, and energetic. It makes coming to work enjoyable. Employee Engagement: HR does a fantastic job of keeping morale high, especially with the quarterly birthday celebrations and regular team-bonding activities. Strong Teamwork: While the workload can get quite heavy at times, you are never left to struggle alone. The team is highly collaborative, and everyone steps up to support each other when things get busy.

Cons

High Workload: The pace can be fast and demanding, leading to occasional periods of high stress and overtime to meet deadlines. Language Barrier: Internal communication can sometimes be a challenge. A significant number of colleagues primarily speak Mandarin, which can occasionally creare miscommunication in project collaboration if you aren't fluent.

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